Blackhawk Network · 9 hours ago
Sr. Technical Program Manager
Pleasanton, CA, US
Full-time
Hybrid
Senior Level
$172K/yr - $230K/yr
7+ years expBlackhawk Network is a global leader in branded payment solutions, helping businesses grow revenue and engage consumers. They are seeking a Senior Manager of Technical Program Management to lead program execution for their B2B Rewards and Payouts portfolio, driving cross-functional alignment and ensuring successful product launches.
E-CommerceFinancePaymentsFinancial Services
Responsibilities
Lead comprehensive program management for the B2B Rewards and Payouts portfolio, orchestrating across product teams, engineering squads, marketing, sales, and operations throughout the entire product lifecycle
Drive quarterly planning and execution, ensuring alignment between product strategy, business objectives, technical delivery, and go-to-market readiness
Own product launch planning and execution, coordinating across all functions to ensure seamless market introduction and customer adoption
Establish program governance, tracking mechanisms, and communication rhythms that provide visibility without creating bureaucracy
Identify and manage cross-team dependencies, risks, and blockers across discovery, delivery, and launch phases
Partner with Product Management leadership to translate product vision and strategy into executable roadmaps
Work closely with Engineering leadership to ensure technical feasibility, capacity planning, and architectural alignment
Collaborate with Product Marketing to ensure go-to-market readiness, positioning, and launch execution
Partner with Sales, Account Management, and Customer Success to coordinate customer communications and adoption planning
Support integration of acquisitions and new capabilities into the rewards and payouts portfolio
Serve as a craft leader for technical program management, establishing standards, frameworks, and best practices
Influence program management approaches across BHN’s TPM community, regardless of product domain
Champion outcome-based planning approaches that focus teams on customer and business value
Build lightweight, effective program artifacts and processes that enable teams rather than burden them
Drive continuous improvement in how we plan, execute, deliver, and launch across the organization
Leverage AI and emerging technologies to enhance program management effectiveness and team productivity
Directly manage, coach, and develop a team of TPMs supporting the rewards and payouts portfolio
Provide mentorship and guidance that builds TPM capabilities and career growth
Model collaborative leadership approaches to program management
Foster a culture of transparency, accountability, and continuous improvement
Qualification
Required
7+ years in technical program management, preferably in B2B SaaS, fintech, or enterprise software environments
Proven track record managing complex, multi-team programs with significant business impact across the full product lifecycle
Experience leading product launches and go-to-market coordination across product, engineering, marketing, and sales functions
Experience as a people manager with demonstrated success coaching and developing TPM talent
Deep understanding of modern product development practices including Agile, continuous discovery, and outcome-based roadmapping
Experience working in matrixed organizations and driving alignment without direct authority
Track record of shaping practices and influencing approaches across broader communities or organizations
Strong technical acumen with ability to engage meaningfully with engineering teams on architecture, dependencies, and technical trade-offs
Understanding of go-to-market dynamics including positioning, launch planning, sales enablement, and customer adoption
Exceptional stakeholder management skills with ability to influence at all levels
Clear, concise communication style that adapts to different audiences
Comfort with ambiguity and ability to bring structure to complex problems
Track record of building trust and credibility across diverse teams
Outcome-oriented thinking with focus on customer and business value
Bias toward action balanced with strategic thinking
Humble, collaborative approach with genuine curiosity about what works
Commitment to transparency and direct, authentic communication
Continuous learner who stays current with emerging practices, tools, and technologies
Preferred
Familiarity with B2B business models, enterprise sales cycles, and multi-stakeholder environments
Experience with program management tools (Jira, Jira Align, or similar)
Demonstrated ability to leverage AI tools and technologies to improve team effectiveness and program outcomes
Experience in payments, rewards, loyalty, or payouts domains
Familiarity with product discovery frameworks and continuous delivery practices
Experience supporting M&A integration activities
Background leading craft or practice communities in previous organizations
Product marketing or go-to-market experience
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays throughout the year 2026
Sick pay accrual according to state law
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
Wellness benefits
Flexible time off for all full-time employees
Company
Blackhawk Network
Blackhawk Network, Inc. provides prepaid and payments products in the United States and Canada.
1001-5000 employees
H1B Sponsorship
Blackhawk Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (24)
2023 (37)
2022 (53)
2021 (37)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-01-01Post Ipo Equity
2013-04-19IPO
Leadership Team
Ron Pragides
Vice President of Engineering
Nik Sathe
Chief Product and Technology Officer
Recent News
2026-01-22
2026-01-20
Company data provided by crunchbase