Apply on Employer Site

Resource Center · 8 hours ago

Quality Management Specialist

Dallas, TX

Full-time

Onsite

Mid Level

Resource Center is seeking a Quality Management Specialist to partner with the Ryan White Program Director on health quality management initiatives. This role involves coordinating the Quality Management Committee, analyzing performance data, and leading quality improvement efforts to enhance service delivery.

Non ProfitFamily & CareSocial MediaAdultSocial

Responsibilities

Plan and facilitate regular Quality Management Committee and workgroup meetings; prepare minutes and maintain project documentation

Represent the program at Dallas County Health & Human Services and the Texas Department of State Health Services for quality meetings and training

Analyze performance data to identify trends, root causes, and improvement opportunities; design, implement, and monitor QI projects and corrective action plans

Collaborate with cross-functional teams to align QI initiatives with organizational priorities

Lead training and workshops to build QI capacity and support continuous improvement

Produce clear, data-driven reports and presentations that measure KPIs and recommend action

Perform other duties as assigned

Qualification

Data analysisQuality Improvement (QI) projectsKPI reportingFacilitating committeesOrganizationProcess improvementData visualization toolsRyan White/HIVWritten communicationTime management

Required

Education: Minimum — two years college associate degree

Core skills: Strong written communication, organization, time management, and demonstrated interest in process/program improvement

Experience: Proven experience analyzing performance data and leading or implementing QI projects (including corrective action planning) and facilitating committees or workgroups

Technical: Comfortable with data analysis, visualization tools, and KPI reporting

Other: Availability to attend required county and state meetings/trainings

Preferred

Preferred — bachelor's in public health, health care, social services, or related field

Familiarity with Ryan White/HIV service delivery is preferred

Company

Resource Center

Resource Center as part of its pursuit of societal equity.

Founded in 1983

Dallas, Texas, USA

51-200 employees

https://www.myresourcecenter.org/

Funding

Current Stage

Growth Stage

Total Funding

$1.25M

Key Investors

Communities Foundation of TexasBlue Cross and Blue Shield of TexasUnitedHealthcare

2025-06-26Grant· $1M

2024-07-25Grant

2022-08-10Grant· $0.25M

Leadership Team

Cece Cox

CEO

Bill Scott

Director of Corporate Partnerships & Events

Recent News

Dallas Morning News

$9.7 million in grants awarded to North Texas groups to expand health services

2025-06-27

PR Newswire

Seniors Resource Center Offers Trishaw Program to its Clients

2023-11-16

unitedhealthgroup.com

UnitedHealthcare Donates $2.5 Million to Nonprofits in Texas

2022-09-14

Company data provided by crunchbase