Spring Health · 6 hours ago
Senior Product Manager, Workplace Care
NYC Metro Area
Full-time
Hybrid
Senior Level
$150K/yr - $202K/yr
5+ years expSpring Health is on a mission to revolutionize mental healthcare by eliminating barriers to access. The Senior Product Manager will be responsible for designing tools and workflows for workplace mental health services, improving operational efficiency, and enhancing the care experience for members and providers.
Artificial Intelligence (AI)HealthcareWellnessHealth CareMental HealthmHealth
Responsibilities
Design tools that enable care teams, clinical operations, and providers to operate efficiently, confidently, and consistently across all Workplace Care services
Improve the experience of members seeking workplace support by reducing time to care, clarifying next steps, and ensuring smoother, more connected care journeys
Partner closely with clinical operations to understand workflow needs and craft solutions that reduce administrative burden and elevate care quality
Identify opportunities to simplify and standardize workplace workflows— intake, triage, coordination, documentation, or follow-up—to improve reliability and outcomes
Use automation and intelligent workflow design (including AI where appropriate) to streamline manual tasks and support faster, more accurate service delivery
Gather and synthesize insights from care teams, employers, and internal stakeholders to inform product direction and continuous improvement
Collaborate with Data Science to define metrics and evaluate the impact of workflow improvements on efficiency, timeliness, satisfaction, and outcomes
Work cross-functionally with Engineering, Design, Clinical Ops, Customer Success, and the AI Servicing Platform team to deliver scalable, high-quality solutions
Lead the full product lifecycle—from problem discovery to launch—with clarity, structure, and strong cross-functional alignment
Qualification
Required
Bachelor's degree in Business, Computer Science, Engineering, or a related field
5+ years of product management experience with a solid track record of delivering successful products within or adjacent to the healthcare industry
Experience building clinical tools or EHR systems, with a deep understanding of provider workflows, documentation processes, and the realities of clinical practice
Empathy for providers and clinical teams—you understand their daily realities, can speak their language, and translate their needs into intuitive, efficient product experiences
Broad healthcare knowledge, ideally spanning beyond mental health
Comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves
An ability to navigate ambiguity, with a bias towards rapid execution over process
A self starter who thrives when given autonomy, with aptitude and desire to build effective internal and external relationships
Strong technical knowledge and foundation in AI/ML and SaaS capabilities
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2026-02-12
2026-02-11
MedCity News
2026-02-08
Company data provided by crunchbase