Urban League of Portland · 9 hours ago
Housing Program Manager
Portland, OR
Full-time
Hybrid
Mid, Senior LevelThe Urban League of Portland is dedicated to empowering the Black Community through supportive housing programs. The Housing Program Manager will implement and manage housing initiatives, build partnerships, and oversee a team to ensure effective service delivery and resource allocation.
Non ProfitEducationHealthcareHuman ResourcesEmploymentHealth Care
Responsibilities
Identify, develop, maintain, and expand partnerships in the public and private sectors with jobs/careers resource providers, business owners, trainers, vendors, and employers in support of a comprehensive culturally specific program and successful grant applications
Attend networking, meetups, community events, and other events in support of the Supportive Housing Program and overall local affordable housing resource development
Provide oversight periodic partnership appreciation and/or engagement activities
Work with Development and Leadership to market housing programs to potential employers and as part of our integrated service model
Ensure that partnerships provide viable employment opportunities for workable participants in Urban League of Portland programs
Liaison with Urban League leadership to determine the alignment of services and facilitate the process on behalf of workforce programs
Work closely with identified employers to maximize career opportunities, retention, and success or Urban League of Portland program participants
Network in the public and private sectors to promote awareness of the Supportive Housing Program and other housing programs to enhance and/or expand the program’s reputation and partnership portfolio
Contribute to the overall agency efforts by completing other duties as assigned
Research and be knowledgeable in housing first best practices, the goals and history of Joint Office of Homelessness Services and other local funders, the racial disparities of climate change impact, national and local Black housing trends, local and national trends in homeless crisis, and other information necessary to operate programs
Lead and monitor all aspects (outline, staffing plan, curriculum, project schedule, budget, collaborative partnerships, employment partners, etc.) of Supportive Housing and other housing programs focused on direct service case management to Urban League participants into living-wage careers and permanently supportive housing
Create, present for internal review, monitor, and/or maintain all Supportive Housing and other program budgets, applicable reporting, applicable program forms and other documentation
Provide support to managers for supervision and evaluation of housing leads and supervisory staff, including assessing their intensive case management, information and assistance, outreach, and strengths bases management
Work with supervisors to develop staffing schedules, arrange coverage, provide oversight to engagement strategies, and help staff alleviate barriers for clientele
Provide safety training for staff, help develop and reassess safety policies
Staff challenging cases with individual case managers and providing coaching on techniques and approaches to providing client services
Conduct recruitment in alignment with staffing plan, onboard, and ensure the success of program staff
Manage day-to-day activities of program staff and ensure compliance with program requirements
Prepare and ensure compliance with individual staff work plans
Monitor attendance, review, and approve all timesheets and leave requests, and ensure overall coverage of all Housing Programs
Prepare and present staff performance reviews
Represent Urban League on internal and external housing-specific committees, consortiums, program specific meetings, and leadership teams
Facilitate Housing Department staff one-on-one meetings, program-specific meetings, and department meetings
Monitor and ensure consistent case management data entry in the agency CRM tool
Conduct regular programs, file, and case plan audits ensuring a high level of service
Qualification
Required
Strong management and supervision skills
Interpersonal skills
Organizational skills
Time-management skills
Knowledge of local community resources
Partnership development experience
Interest in helping to empower Black communities
Oversight of provisions and requirements of HUD and other funding
Reflective supervision to direct service team of 8 (not to exceed 10)
Co-manage overall needs of the Housing team
Collaboration with all Urban League departments in support of integrated services
Representation on the agency's Leadership Team
Work to secure resources to enhance and expand workforce programming
Support financial tracking and assist with program budgeting
Research and knowledge in housing first best practices
Knowledge of goals and history of Joint Office of Homelessness Services and other local funders
Understanding of racial disparities of climate change impact
Knowledge of national and local Black housing trends
Awareness of local and national trends in homeless crisis
Lead and monitor all aspects of Supportive Housing and other housing programs
Create, present for internal review, monitor, and/or maintain all Supportive Housing and other program budgets
Provide support to managers for supervision and evaluation of housing leads and supervisory staff
Work with supervisors to develop staffing schedules and arrange coverage
Provide safety training for staff and help develop and reassess safety policies
Staff challenging cases with individual case managers and provide coaching
Conduct recruitment in alignment with staffing plan and onboard program staff
Manage day-to-day activities of program staff and ensure compliance with program requirements
Prepare and ensure compliance with individual staff work plans
Monitor attendance, review, and approve all timesheets and leave requests
Prepare and present staff performance reviews
Represent Urban League on internal and external housing-specific committees
Facilitate Housing Department staff one-on-one meetings and program-specific meetings
Monitor and ensure consistent case management data entry in the agency CRM tool
Conduct regular programs, file, and case plan audits ensuring a high level of service
Company
Urban League of Portland
The Urban League of Portland is an NGO that empowers African-Americans to achieve equality in education, employment, and quality of life.
Founded in 1945
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nkenge Harmon Johnson
President and Chief Executive Officer
Recent News
2025-03-27
Seattle TechFlash
2025-03-26
Company data provided by crunchbase