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AWS / Cloud Application Support Analyst (IT) jobs in United States
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Real Soft, Inc. · 11 hours ago

AWS / Cloud Application Support Analyst (IT)

Real Soft, Inc. is seeking a Cloud Application Support Analyst to provide support for cloud applications and enterprise systems. The role involves monitoring compliance activities, managing change requests, and collaborating with teams to ensure security and continuous improvement.
ConsultingSoftwareInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Monitor and complete CAPA items, access reviews, and account secret rotations
Maintain and update validation documentation for compliance
Support cloud applications and enterprise systems operations
Manage and track change requests for system updates and improvements
Generate and analyze usage and change metrics
Collaborate with teams to ensure compliance, security, and continuous improvement

Qualification

AWSITIL processesJiraServiceNowCloud systems supportAnalytical skillsProblem-solving skillsCommunication skills

Required

1–3 years of experience in IT support, cloud systems, or service management
Bachelor's degree in IT, Computer Science, or related field
Knowledge of CAPA, access control, change management, validation documentation, and audits
Experience supporting cloud applications (AWS or similar)
Proficient in Jira, ServiceNow, and metric reporting

Preferred

Experience with ITIL processes or IT service management frameworks
Familiarity with regulated or enterprise IT environments
Certifications like AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or ITIL Foundation
Strong analytical, problem-solving, and communication skills

Company

Real Soft, Inc.

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Real Soft is an information technology company providing offshore product development and IT consulting services.

H1B Sponsorship

Real Soft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (13)
2023 (1)
2022 (14)
2021 (10)
2020 (18)

Funding

Current Stage
Late Stage
Company data provided by crunchbase