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Strategic Program Manager, Travel Services (Hybrid) jobs in United States
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AAA National · 9 hours ago

Strategic Program Manager, Travel Services (Hybrid)

positionLake Mary, FL
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$78K/yr - $98K/yr
date8+ years exp
AAA National is seeking a seasoned Strategic Program Manager to lead their Car Rental Program partnerships across multiple national brands. This role oversees partner performance, drives strategic initiatives, and supports operational and financial objectives while collaborating with internal departments and external stakeholders.
Consumer Services

Responsibilities

Full operational oversight of the AAA Car Rental Program partnerships
Management of contractual SLAs, KPIs, and performance metrics
Strategic business reviews with senior management and club executives
Advisory group and executive committee coordination
Competitive research and market benchmarking
Financial performance tracking and forecasting
Cross-functional collaboration with marketing and internal stakeholders
Annual Top Performing Club Awards program and recognition events

Qualification

Program managementContract negotiationFinancial acumenKPI developmentTableauExcelStakeholder influenceCommunication skillsRelationship-buildingStrategic thinking

Required

8–10 years of program management or strategic relationship management experience
Demonstrated contract negotiation and partner management expertise
Strong financial and accounting acumen
Advanced program and project management skills
Experience in KPI development, forecasting, and strategic account planning
Strong executive presence and stakeholder influence skills
Proficiency in Tableau and Excel
Excellent communication and relationship-building capability
Bachelor's degree required

Preferred

MBA preferred

Benefits

Participation in AAA, Inc.'s Annual Incentive Plan
Flexible work environment
Collaboration
Innovation
Work-life balance
Hybrid work model

Company

AAA National

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Discover Your Next Career with AAA National From creating innovative member benefits to delivering best-in-class roadside assistance, AAA National offers a wide range of career paths.
dateFounded in 1902
location
Heathrow, Florida, US
people-size201-500 employees
web-link
https://careers.aaa.com/NationalOffice

Funding

Current Stage
Growth Stage

Leadership Team

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Marshall Doney
President & CEO
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Jason Hosaflook
Vice President & CFO
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Company data provided by crunchbase