LAZ Parking · 8 hours ago
Operations Supervisor - Lansing, Michigan
Lansing, MI, USA
Full-time
Hybrid
Mid Level
$25/hr - $25/hrLAZ Parking is the largest privately held parking company in the country, and they are seeking an Operations Supervisor for their Lansing market. The role involves overseeing facility maintenance and customer service for a parking garage and surface lot, ensuring both locations operate efficiently and maintain positive client relations.
Customer ServiceTransportationReal EstateLifestyleCommercialEventsParkingResidential
Responsibilities
Serve as the primary on-site manager for one parking garage and an adjacent surface lot
Perform daily cleaning, upkeep, and light maintenance of both facilities
Ensure signage, equipment, lighting, and access systems are functioning properly
Conduct routine inspections and address operational issues proactively
Coordinate with vendors for repairs or larger maintenance needs
Act as the on-site ambassador for LAZ Parking and maintain positive relations with property partners
Assist customers with questions, concerns, validations, and general support
Escalate unresolved issues to regional leadership when appropriate
Monitor occupancy, equipment functionality, and facility conditions
Prepare and submit daily/weekly operational reports as required
Support implementation of LAZ operational standards, safety regulations, and compliance protocols
Support scheduled events requiring traffic flow, equipment monitoring, or customer guidance
Participate in weekend or off-hour coverage as needed
Assist with planning and future staffing models (including integrating a future PT/oncall weekend role)
Qualification
Required
Strong problem-solving skills and the ability to work independently
Comfortable performing physical tasks including cleaning and light maintenance
Excellent communication and customer service abilities
Basic computer literacy for reporting and administrative tasks
Reliable transportation and the ability to perform hybrid on-site/administrative work
Preferred
Previous experience in parking operations, facility maintenance, hospitality, customer service, or related fields
Benefits
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
Founded in 1981
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
Company data provided by crunchbase