Child Care Resource Center · 8 hours ago
Program Assistant
Victorville, CA
Full-time
Hybrid
Entry Level
$20/hr - $20/hr
2+ years expChild Care Resource Center is a leader in cultivating child, family, and community well-being, employing over 900 passionate individuals. The Program Assistant role provides administrative support to the Child Care Financial Assistance Division, ensuring compliance with program regulations and facilitating effective communication with clients and families.
Family & CareEducationHealthcareChild CareHealth Care
Responsibilities
Support case management tasks including, but not limited to filing, typing, sending/receiving/logging mailings; preparing enrollment and provider packets; sending copies of Notice of Action to parents and/or DPSS; clerical support with photocopying, filing, faxing, typing, mail processing; and maintaining CCRC’s eligibility list
As requested by Case Specialists, request appropriate documentation to maintain family eligibility and program compliance. Develop and maintain accurate, legible and complete written records of families’ program activity
Develop, maintain, and apply knowledge of program regulations, guidelines and funding terms and conditions, which can include Title V, funding terms and conditions, Stage 1 contract, CDE, and CCRC policies
Provide professional customer service internally members and externally to clients, families, and providers. Answer telephones, assist or transfer callers as expected, follow-up as needed. Provide comprehensive support and technical assistance to parents regarding childcare questions and concerns
Provide daily communication and support as required to the Child Care Financial Assistance (CCFA) Division
Conduct face-to-face or virtual meetings, orientations, both scheduled and by walk-in, with families and childcare providers in order to receive and process documentation and/or discuss changes in the family’s case and complete/ review family needs assessment inclusive of developmental screenings as needed
Qualification
Required
High School diploma or equivalent required and 2 years of equivalent related work experience (experience in Child Development, Social Work, Psychology, Family Studies, or related field); or Associate's Degree in the field of Psychology, Sociology, Child Development, Social Work, Family Studies, or related field (as approved)
Proficiency and experience with Windows-based programs and data entry
Some travel/business related driving required. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance
Ability to work a regular, full time schedule; overtime may be required as needed. Late shift schedule until 7 pm one Monday a month required
Ability to work in a professional office environment
Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including: Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90). Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with 'at risk' populations, CA Code of Regulations Title 22, 101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93) MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required. Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341) CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866) Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
Preferred
Bachelor's degree
Ability to converse, write and/or translate in English & Spanish or Armenian
Benefits
Competitive compensation package
Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
Basic Life Insurance and Long Term Disability paid for by CCRC
Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
Opportunities for learning and professional development, including education reimbursement
Employee Assistance and Wellness Programs
501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
Company
Child Care Resource Center
Child Care Resource Center assists parents, children and child care providers to find quality child care, development & education services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Olenick
Chief Executive Officer
Recent News
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