Amazon · 7 hours ago
IT Technical Infrastructure Program Manager, Amazon Health Services IT PMO
Austin, TX
Full-time
Onsite
Senior Level
$127K/yr - $172K/yr
7+ years expAmazon is seeking a Program Manager for its Health Services IT PMO to lead the infrastructure expansion of One Medical office launches. The role involves managing complex, cross-functional deployments and ensuring the delivery of IT solutions tailored for the healthcare environment.
RetailArtificial Intelligence (AI)E-CommerceLogisticsDeliveryFoundational AI
Responsibilities
Serve as the primary program manager for new Amazon Health Services office launches across US regions and for the network engineering team
Own end-to-end planning and execution of site launches and network infrastructure projects across ~250 clinical locations
Define program requirements, timelines, and success metrics; coordinate infrastructure deployment logistics including circuit installations, network equipment provisioning, and facility readiness
Track critical dependencies across IT, facilities, operations, and vendor teams; maintain weekly risk/dependency logs with mitigation plans
Identify and mitigate risks, ensuring stakeholder awareness and sign-off; ensure redundancy requirements are met (e.g., dual internet circuits)
Drive timely decisions, clear blockers, and make informed trade-offs between time, scope, and cost
Deep dive into infrastructure requirements, spot integration risks early, and translate technical complexity into clear communication
Establish and maintain launch playbooks, standard operating procedures, and best practices
Build relationships with stakeholders and escalate appropriately when needed
Track program metrics to drive continuous improvement
Qualification
Required
3+ years of technical program management experience
4+ years of network engineering and deployments for large-scale networks in a corporate environment with hands on experience with physical infrastructure installations including hardware integration, racking, and cabling experience
Experience leading cross-functional projects and managing large, complicated programs
Experience identifying, mitigating, and managing business risks and tradeoffs
Experience influencing internal and external stakeholders
Preferred
Experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.)
Experience managing and negotiating contracts and vendor relationships
Experience creating process documentation
Experience working with data and leveraging analytics to make decisions
Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
Experience working in a fast-paced, rapidly changing operations environment
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-02-13
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2026-02-13
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