Dürr · 6 hours ago
Internship - Analytics (Service)
Southfield, MI
Internship
Onsite
InternDürr is offering an internship opportunity for a detail-oriented and analytical student to support their Service organization through a hands-on CRM integration project. The role involves collaborating with Service, Sales, and IT/CRM teams to integrate service operations into the Salesforce CRM platform, focusing on improving visibility and reporting.
Consumer GoodsManufacturingAutomotiveConsumer ElectronicsMachinery Manufacturing
Responsibilities
Document and analyze current service workflows, including case management and quoting processes
Map service activities and identify key data requirements for CRM integration
Assist in configuring Salesforce objects such as Cases, Work Orders, and Quotes
Support the design of standardized processes that improve handoffs between Sales and Service
Contribute to dashboard and reporting development to enhance data visibility for leadership
Participate in cross-functional meetings to gather requirements and validate system functionality
Assist with user testing, process validation, and documentation of best practices
Qualification
Required
Currently pursuing a Bachelor's degree in Business Analytics, Information Systems, Data Analytics, Business Administration, or related field
Strong analytical and problem-solving skills
Interest in CRM systems, process optimization, and business systems integration
Ability to translate business requirements into structured processes
Strong communication skills and ability to work cross-functionally
Proficiency in Excel
Preferred
Familiarity with Salesforce or other CRM platforms is a plus
Exposure to reporting tools or dashboards is a plus
Benefits
Structured summer program including networking events, professional development opportunities, and team-building activities
Social outings and engagement events with fellow interns
Capstone-style final presentation delivered to company leadership
Valuable exposure to senior leadership and cross-functional teams
Hands-on experience with CRM configuration, business process optimization, and real-world systems implementation not typically encountered in the classroom
Company
Dürr
Dürr Systems AG is part of the Dürr Group and operates globally in the automotive industry and other markets, specializing in painting technology, final assembly, dispensing technology, and consulting.
Founded in 1896
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$846.04M2019-08-09Debt Financing· $846.04M
Leadership Team
Anderson Ronha
CFO
Mateusz Nowakowski
VP & CFO
Recent News
Precedence Research
2025-12-05
Company data provided by crunchbase