Rippling · 1 month ago
Manager, Broker Partner Success
United States
Full-time
Remote
Senior Level
$111K/yr - $194K/yr
5+ years expRippling is a company that provides an integrated platform for HR, IT, and Finance, streamlining various workforce systems. They are seeking a Manager for their Shared Broker Partner Success team to lead and mentor Partner Success Managers, enhance partner relationships, and optimize processes to improve partner satisfaction and engagement.
Human ResourcesHealthcareHospitalityManufacturingFood and BeverageRetailSoftwareEmploymentHealth CareRestaurantsRetail TechnologyWeb Development
Responsibilities
Lead and Develop the Team: Manage and mentor a team of Partner Success Managers to ensure the health, satisfaction, and growth of Broker Channel partners
Strategic Partner Engagement: Build and maintain senior-level relationships with partners, serving as an escalation point, driving their success, and advocating for Rippling’s value
Enablement and Training: Equip your team with the product knowledge and tools needed to drive adoption and best practices among partners
Process Optimization: Continuously refine team processes in Salesforce queue management and team workflows to improve efficiency and enhance the partner experience
Cross-Functional Collaboration: Work closely with Sales, Product, Operations, and Customer Success to advocate for partner needs and influence product development
Performance Management: Set and track team goals, regularly measure and report on KPIs, and drive continuous improvement to meet business objectives
Qualification
Required
5+ years of relevant experience in benefits, SaaS, or a related partner-facing role
2+ years of management experience, with a demonstrated passion for mentoring and growing teams, improving performance, and advancing team members' careers
Deep expertise in partner success, relationship management, or customer success best practices
Rapid learning ability with a knack for mastering complex products quickly
Exceptional prioritization and time management skills, with the ability to manage competing demands in a fast-paced environment
A 'can-do' attitude with boundless energy and a passion for helping both your team and partners succeed
Strong problem-solving skills and attention to detail, with the ability to manage complex, interdependent issues
Company
Rippling
Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
1001-5000 employees
H1B Sponsorship
Rippling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Sales
Engineering and Development
Product Management
Management and Executive
Accounting and Finance
Customer Service and Support
Human Resources
Marketing
Trends of Total Sponsorships
*2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.44BKey Investors
CoatueGreenoaksBedrock,Kleiner Perkins
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M
Leadership Team
Albert Strasheim
Chief Technology Officer
Adil Syed
CFO
Recent News
GlobeNewswire
2026-05-05
2026-04-17
UpHonest Capital
2026-04-14
Company data provided by crunchbase