Alpaca Health · 4 months ago
Software Engineer, Core Product (Contract)
Alpaca Health is the operating system for autism care, enabling clinicians to efficiently manage their practices. The role involves building automation, tooling, and workflows to streamline complex operations like payroll and billing, ultimately reducing manual intervention and enhancing accuracy.
HealthcareBiotechnologyHealth CareMental HealthTherapeutics
Responsibilities
Build the systems that validate payroll, payouts, and billing before any human reviews them
Convert manual ops processes — intake, eligibility checks, end-of-period processing — into guardrailed automation that handles the happy path and flags the exceptions
Build the calculation and disclosure system that gives parents clear, accurate expectations about costs — before they get a surprise bill months later
Build LLM-driven features that reduce operational and clinical burden — documentation assistance, intake automation, intelligent routing
Own the confidence that core workflows produce correct results across edge cases
Qualification
Required
3+ years of experience in fintech, payments, billing, or a similar domain where money has to be exactly right
You're obsessed with correctness and idempotency. You think about what happens when a job runs twice, a webhook fires out of order, or a record updates mid-calculation. You don't hand-wave edge cases
You build across the stack. You're comfortable writing a backend reconciliation pipeline and a product interface in the same sprint. You lean systems, but you can build the UI when it matters
You build tooling, not just features. You've built reconciliation systems, audit logs, internal dashboards, or workflow engines. You find satisfaction in making manual processes disappear permanently
You're comfortable with ambiguity. The business rules you're automating are still being discovered. You can work with incomplete specs, ask the right questions, and ship something that handles edge cases gracefully rather than waiting for a perfect spec that never arrives
You ship quickly and iterate. We're a small, fast team. You own your work end-to-end — from understanding the manual process, to building the automation, to proving it's correct
Preferred
Data engineering experience (pipelines, ETL, data validation)
Experience with healthcare billing, claims processing, or insurance workflows
Experience building LLM-powered features in production — prompt engineering, RAG, evaluation, guardrails
Background building internal tools or ops automation platforms