Instacart · 4 weeks ago
Retention Sales Development Representative II
Instacart is transforming the grocery industry by providing essential delivery services and flexible earning opportunities. The Retention Sales Development Representative will manage and grow relationships with advertisers, optimizing campaigns and driving revenue growth through effective communication and project management.
Consumer GoodsLogisticsE-CommerceFood and BeverageConsumerDelivery ServiceGroceryShopping
H1B Sponsor Likely
Responsibilities
Developing and maintaining strong relationships with advertisers, managing full end‑to‑end sales cycle, and client relationship post launch
Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment
Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers
Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage
Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing
Ensuring accurate contact mapping within the book of business and tracking contact movement updates
Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses
Identifying opportunities to standardize materials and processes to provide high-quality support at scale
Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution
Qualification
Required
1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry
Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships
Proven track record of meeting or exceeding sales targets and KPIs
Excellent organizational and project management skills
Detail-oriented with a focus on accuracy and quality
Ability to adapt to a fast-paced and dynamic environment
Preferred
Strong advertising industry knowledge and understanding of CPG advertising is a plus
Familiarity with CRM software (e.g., Salesforce) and sales engagement tools
Familiarity with leveraging AI to assist in sales processes and maximize efficiency
Experience working with and prioritizing a large book of business
Benefits
Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
This role also includes a Sales Incentive Plan.
Instacart is a Flex First team
Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Company
Instacart
Online grocery delivery and pickup platform for retailers and consumers.
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
2%
Represents job field similar to this job
Sales
Engineering and Development
Product Management
Marketing
Management and Executive
Accounting and Finance
Customer Service and Support
Legal and Compliance
Creatives and Design
Human Resources
Education and Training
Trends of Total Sponsorships
*2026 (133)
2025 (141)
2024 (166)
2023 (106)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
Andreessen Horowitz,D1 Capital Partners,Fidelity,Sequoia Capital,T. Rowe PriceD1 Capital Partners,Valiant PeregrineT. Rowe Price
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
Canada NewsWire
2026-10-08
iphoneincanada.ca
2026-10-07
Company data provided by crunchbase