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Staff Product Manager, Core Experiences jobs in United States
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Clio · 3 weeks ago

Staff Product Manager, Core Experiences

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. As the Staff Product Manager for the Core Experiences team, you will lead the vision, strategy, and roadmap for shared product experiences across Clio's suite, focusing on enhancing user interactions and satisfaction.
Artificial Intelligence (AI)Enterprise SoftwareLegalSoftwareCRMLegal Tech
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H1B Sponsor Likelynote

Responsibilities

Develop and execute a product vision, strategy, and roadmap for Clio's shared experiences: including global navigation, global search, and the connective tissue between Manage, Grow, Draft, and other Clio products
Define what great looks like for a unified Clio experience, and build the case for prioritization across stakeholders and product teams
Use customer research, efficiency metrics, and satisfaction data to identify the highest-impact opportunities, and then go build them
Work cross-functionally with product managers, engineers, designers, and go-to-market partners to deliver experiences that feel cohesive and effortless to users
Own the full product lifecycle, from discovery and roadmap through launch and iteration for shared user-facing experiences
Partner closely with engineering and design to set a high bar for quality, and establish the processes that help the team deliver consistently
Instrument and monitor key metrics, efficiency, satisfaction, engagement and use them to continuously raise the bar on the experiences you own
Build deep context across Clio's product portfolio by partnering with every product team you'll need to understand what exists, what's coming, and how it all fits together before you can unify it
Communicate product direction clearly and compellingly to audiences ranging from engineers and designers to senior leadership and the C-suite
Be the voice of the customer in every room you're in, bringing insights from research, support, and data to every product conversation

Qualification

Product ManagementUser Experience DesignCustomer ResearchData AnalysisSaaS Product DevelopmentAI-powered SearchLegal TechnologyJudgmentTrust buildingAlignment building

Required

7+ years in product management at a consumer or B2B SaaS company, with a track record of owning user-facing product experiences end-to-end
A strong design sensibility, you can identify a great user experience and articulate exactly why it works (or doesn't)
Experience working cross-functionally in complex, multi-product environments, and an ability to build trust and alignment across teams quickly
An exceptional ability to distill complexity, you can take something deeply technical or nuanced and tell a clear, compelling story about it to any audience
A bias toward action and sound judgment under ambiguity, you make decisions with imperfect information and adjust as you learn
Some startup experience, you're comfortable in environments where the path isn't always paved, and you know how to move fast without breaking things
Excellent communication skills, both written and verbal, including the ability to present confidently to senior leadership

Preferred

Prior experience in legal tech or a strong understanding of how legal professionals work
Familiarity with AI-powered search or navigation experiences

Benefits

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Company

Clio provides cloud-based legal practice management software, helping law firms manage cases, billing, and client relationships.

H1B Sponsorship

Clio has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Engineering and Development
Trends of Total Sponsorships
*2025 (2)

Funding

Current Stage
Late Stage
Total Funding
$2.14B
Key Investors
Blackstone Group,Blue OwlNew Enterprise AssociatesOMERS Growth Equity,T. Rowe Price
2025-11-10Series G· $500M
2025-11-10Debt Financing· $350M
2024-07-23Series F· $900M

Leadership Team

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Jack Newton
CEO and Founder
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Jonathan Watson
Chief Technology Officer
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Company data provided by crunchbase