Aledade, Inc. · 1 month ago
Technical Product Manager - Patient Outreach, Remote
United States
Full-time
Remote
Senior Level
5+ years expAledade, Inc. is a public benefit corporation focused on empowering independent primary care. They are seeking a Technical Product Manager for Patient Outreach to design solutions that support various patient outreach programs, driving development and optimization of innovative voice outreach solutions to enhance patient engagement and streamline workflows.
HealthcareWellnessHealth CareMedicalPrimary and Urgent Care
Responsibilities
Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective
Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration
Qualification
Required
5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product
Experience using data and primary research to inform solution design and build internal business understanding
Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams
Product development experience in the context of the development of a healthcare technology product
Preferred
Experience working in call center environments and implementing initiatives to improve efficiency and effectiveness
Background in patient engagement programs or similar customer interaction initiatives, particularly in healthcare settings
Hands-on experience with AI-driven voice technologies and other advanced communication tools and applying them to create more personalized, effective, and scalable patient or customer interactions
Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
Knowledge of healthcare administrative and clinical data sets, including demographic, financial and clinical data
Basic understanding of healthcare administrative or clinical workflows for inpatient, ambulatory or ancillary services
Experience working with EHR, practice management, revenue cycle or population health products
Experience with clinical quality measurement and corresponding data sets
Knowledge of SQL, ideally with PostgreSQL experience
Benefits
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
Company
Aledade, Inc.
Aledade is a physician-led public benefit corporation and national leader in value‑based care.
1001-5000 employees
H1B Sponsorship
Aledade, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
2%
Represents job field similar to this job
Product Management
Engineering and Development
Customer Service and Support
Trends of Total Sponsorships
*2026 (8)
2025 (19)
2024 (11)
2023 (7)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.18BKey Investors
Ares Commercial FinanceLightspeed Venture PartnersOMERS Growth Equity
2025-12-01Debt Financing· $500M
2023-06-21Series F· $260M
2022-06-06Series E· $123M
Leadership Team
Farzad Mostashari
Founder & Ceo
Mat Kendall
Co-founder and President
Recent News
2026-05-28
2026-05-14
Company data provided by crunchbase