Kendal at Lexington · 1 month ago
IT Help Desk Intern
Lexington, Virginia, United States
Internship
Onsite
Intern
$18/hr - $18/hrKendal at Lexington is dedicated to fostering a respectful and inclusive environment for its residents and staff. They are seeking an IT Help Desk Intern who will provide essential IT support and training to residents, helping them engage confidently with technology and enhancing their daily life within the community.
Government Administration
Responsibilities
Provide end-user IT support and training for residents across the Kendal at Lexington community
Support a variety of devices including Apple computers, iPhones, iPads, Windows computers, Android phones, and tablets
Troubleshoot and resolve hardware and software issues in a timely and professional manner
Assist residents with software applications including email, Microsoft Office, resident engagement platforms, and Wi-Fi connectivity
Provide end-user IT support for staff as needed
Assist with audio/visual setup for meetings, events, and presentations
Support installation, removal, and setup of IT equipment across campus
Assist with preparing equipment for e-waste disposal
Collaborate with the IT team on projects and additional responsibilities as assigned
Prioritize and manage daily tasks effectively while responding to support requests
Maintain professionalism, patience, and strong communication when working with residents, families, and staff
Qualification
Required
1–2 years of experience in IT support preferred
Experience providing hardware and software support to end users
Strong knowledge of Microsoft and Apple products
Excellent communication and customer service skills
Strong analytical and problem-solving abilities
Ability to prioritize tasks and manage time effectively
Team-oriented mindset with the ability to work independently when needed
Commitment to maintaining confidentiality and professionalism
Preferred
Experience working in a healthcare or senior living environment is a plus
CompTIA A+ or Network+ certification is a plus
Company
Kendal at Lexington
Kendal at Lexington is a CARF‑accredited, not‑for‑profit Life Plan community located just one mile from historic downtown Lexington, Virginia.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jan Bigelow
Chief Executive Officer
Company data provided by crunchbase