Gosh Enterprises Inc · 4 weeks ago
Senior Payroll Specialist
Ohio
Full-time
Onsite
Mid, Senior Level
3+ years expGosh Enterprises is a dynamic, rapidly growing company that oversees a family of brands including Charleys and BIBIBOP Asian Grill. They are seeking a Senior Payroll Specialist responsible for the accurate and timely processing of biweekly payroll across multiple entities, as well as supporting various HR operational functions.
Restaurants
Responsibilities
Process biweekly payroll across multiple GOSH entities, ensuring accuracy and compliance in every cycle
Import and validate employee hours; identify and resolve payroll errors and discrepancies
Process tips, adjustments, and off-cycle payments as needed
Calculate and reconcile tip distributions based on reporting
Manually correct missing or inaccurate employee data to ensure payroll integrity
Review and submit payroll for each company, applying required compliance checks prior to submission
Distribute payroll previews to managers and accounting; implement revisions as directed
Respond daily to payroll-related inquiries from employees, HR, and leadership
Run weekly WOTC (Work Opportunity Tax Credit) reports and submit required documentation to third-party vendors
Maintain payroll records in compliance with company policies and applicable federal, state, and local regulations
Support multi-state wage and hour compliance across all GOSH brands and entities
Assist with year-end payroll activities including W-2 preparation, reconciliation, and distribution
Serve as the primary point of contact for unemployment claims across all GOSH entities
Review, respond to, and track unemployment claims in a timely and accurate manner
Gather and submit supporting documentation to state agencies and third-party administrators
Coordinate with HR and Operations to obtain information needed to respond to or contest claims
Maintain records of claim outcomes and identify trends that may inform HR or operational practices
Process employment and income verification requests from employees, lenders, background screening vendors, and government agencies
Respond accurately and promptly to verification inquiries, ensuring compliance with applicable privacy and data standards
Maintain documentation related to verification requests and responses
Coordinate with HR and payroll systems to ensure employment data used in verifications is current and accurate
Respond to workers’ compensation inquiries from employees, managers, and claims representatives
Manage incident reports in Risk Manager Pro, including data entry, updates, and claim conversions
Track claim status and update records with claim numbers as received
Complete and submit required documentation to carriers and claims representatives
Coordinate follow-up communication and request additional information as needed
Request and maintain supporting documentation in employee personnel files
Respond to general HR and payroll-related inquiries, escalating complex matters to the Senior Payroll Manager
Assist with administrative processes and HR special projects as needed
Maintain accurate employee payroll data within the HRIS (UKG), including pay rates, deductions, and job information
Conduct routine data audits to identify and resolve discrepancies
Process employee changes, transfers, pay adjustments, and status changes
Operate as a collaborative member of the People Services shared services team, supporting colleagues and cross-functional partners as needed
Take on additional payroll, HR, benefits, or compliance tasks as business priorities and team needs evolve
Support organizational changes, new entity setup, or system implementations as directed
Contribute to process improvement efforts that increase efficiency, accuracy, and service quality across the team
Qualification
Required
Bachelor's degree in Human Resources, Accounting, Business Administration, or related field (or equivalent experience)
3+ years of payroll experience
Strong knowledge of payroll processes, multi-state compliance, and benefits administration
Experience with payroll systems and HRIS platforms (UKG preferred)
Excellent organizational, analytical, and problem-solving skills
Strong attention to detail with the ability to handle confidential information with discretion
Effective written and verbal communication skills
Proficiency in Microsoft Excel and Office applications
Preferred
Experience in a multi-entity, multi-location, franchise, or restaurant environment
Familiarity with WOTC reporting, unemployment claims administration, and employment verification processes
Experience with workers' compensation administration and Risk Manager Pro
Benefits
Generous paid time off
Health insurance
Dental insurance
Healthcare spending account (HAS)
Retirement benefits or accounts
Gym memberships or discounts
Employee discounts
Company
Gosh Enterprises Inc
GOSH Enterprises is a dynamic, rapidly growing company that oversees a family of brands: • Charleys: A 620+ unit restaurant brand known worldwide for serving the #1 Philly Cheesesteak in the World • Bibibop Asian Grill: An award winning, 40+ unit Korean-inspired fast casual restaurant concept • Lenny’s Grill and Subs: A Memphis-based 70+ unit chain serving high quality deli subs and hot subs • Charleys Kids: A non-profit, partnering with likeminded organizations around the world to provide food, education, and mentorship to at-risk children.
Founded in 1986Upper Arlington, Ohio, US
1001-5000 employeesFunding
Current Stage
Late StageLeadership Team
Dylon Parker
Talent Partner
Sarah Sneider, PHR
Senior Human Resources Business Partner
Company data provided by crunchbase