Delta Air Lines · 1 month ago
Intern, Airport Customer Service (ACS) JFK - NYC Above and Below Wing Ambassador (Summer 2026)
New York, NY
Internship
Onsite
Intern
$22.56/hr - $22.56/hr
Start in 2026 SummerDelta Air Lines is seeking an Airport Customer Service (ACS) Above and Below Wing Ambassador intern for Summer 2026. The intern will support the Customer Experience business unit by assisting with various customer service functions and working on a larger project to present to leadership at the end of the internship program.
TransportationArtificial Intelligence (AI)TravelAir Transportation
No H1B
Responsibilities
Assist customers at the ticketing counter
Provide a clean and enjoyable airport experience
Ensure on-time bag arrival when customers land
Direct customers toward appropriate lines and kiosks
Answer customers’ questions
General terminal upkeep/tidiness
Enhance customer experience as a Delta Air Lines Ambassador
Partner with a member of the leadership team
May be assigned projects by leadership team
Qualification
Required
Must be currently enrolled in an accredited college, university, or institution during the duration of the internship program day of interview with you
Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities
Ability to handle simultaneous situations and adapt to a fast-paced, changing environment
Solid interpersonal skills with a focus on teamwork and strong verbal communication skills
Must follow Delta's public contact employee appearance standards
Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
Work any shift including early morning, nights, weekends and holidays
Preferred
Ability to tackle multiple projects at once, adhering to different timelines and working with many partners to ensure alignment and consistency within each project
Desire to learn leadership techniques and best practices in problem-solving and conflict resolution to enable innovation and progress on difficult-to-solve challenges
Benefits
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve your long-term career goals.
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
Recognition rewards and awards through the platform Unstoppable Together.
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
Founded in 1928
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Erik Snell
EVP and Chief Financial Officer
Recent News
2026-05-16
Morningstar.com
2026-05-16
Company data provided by crunchbase