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Federal Field Engineer - DoD jobs in United States
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Motorola Solutions · 2 months ago

Federal Field Engineer - DoD

Motorola Solutions is a global pioneer in professional mobile communication technology, dedicated to helping keep people safer everywhere. The Federal Field Engineer will be responsible for the installation, maintenance, and troubleshooting of mission-critical communication systems, ensuring optimal performance and customer satisfaction.
Cyber SecurityGovernmentPublic SafetyTelecom & CommunicationsVideoLaw EnforcementSecurityTelecommunications
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Growth Opportunities
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Responsibilities

Execute the setup, programming, assessment, and handover of radio network solutions for Motorola Solutions, encompassing infrastructure such as trunking systems, repeaters, and handheld units
Manage the post-sale deployment and integration of digital voice and data communication networks
Identify technical malfunctions, perform complex equipment repairs, and conduct scheduled maintenance both remotely and at customer sites
Deliver expert technical guidance and training to clients to facilitate effective operation of deployed systems
Maintain precise and prompt records of all service operations, including system upgrades, maintenance checks, and repairs
Liaise with engineering, sales, and project management units to achieve high levels of customer satisfaction and project success
Follow corporate guidelines and rigorous safety standards during all field engineering tasks
Engage in continuous professional development to stay informed of emerging technologies and industry standards
Oversee the inventory of specialized tools and components necessary for field assignments
Participate in an on-call schedule to provide around-the-clock support for essential communication infrastructure
Offer specialized technical support for complex applications, including software-based electronics troubleshooting and the optimization of RF and Broadband architectures like digital P25 systems
Serve as the Lead Federal Field Engineer for major system initiatives, coordinating team efforts and providing mentorship to junior engineering staff
Perform precise system tuning, programming, and performance testing while finalizing all project documentation
Collaborate with technical support and product teams to analyze and resolve system defects during the deployment and maintenance phases
Generate weekly status reports detailing field activities and project milestones
Utilize trend analysis to conduct preventive maintenance routines that ensure continued system reliability
Engineer solutions for complex technical hurdles identified during system support or hardware upgrades

Qualification

Radio communication systemsRF principlesNetwork protocolsTwo-way radio systemsP25DMRTETRAMultimetersService monitorsSpectrum analyzersTest equipmentWired systemsLAN/WANCabling installationRoutersSwitchesFirewallsServer hardware maintenanceOperating systemsSoftware infrastructureAntenna networksReceiversTransmittersPacket-switchingData circuitsTelephonyMS OfficeGoogle SuiteMotorola systemsSmartNet

Required

Academic background in Electronics, Electrical Engineering Technology, Telecommunications, or a related field (Associate's degree required; Bachelor's preferred)
At least 2 years of professional experience in radio communication systems or similar electronic equipment maintenance and installation
Comprehensive grasp of RF principles, network protocols, and two-way radio systems including P25, DMR, and TETRA
Competence with multimeters, service monitors, spectrum analyzers, and other standard test equipment
Advanced analytical and troubleshooting abilities with a focus on methodical problem resolution
Exceptional verbal and written communication skills to convey technical details to varied audiences
Effective time management and the ability to operate autonomously in field environments
Physical ability to handle 50-pound equipment and work in various, sometimes adverse, outdoor settings
Complete familiarity with modern technology and contemporary troubleshooting methodologies
Expertise in wired systems (LAN/WAN), including the installation and maintenance of cabling, routers, switches, and firewalls
Capability to maintain and troubleshoot server hardware, operating systems, and software infrastructure
In-depth knowledge of antenna networks, receivers, and transmitters within R.F. systems
Knowledge of packet-switching techniques, dedicated data circuits, and standard telephony
Strong digital literacy, including proficiency in MS Office (Word, Excel, Outlook, Access) and Google Suite
High level of self-motivation and the ability to work without direct supervision
Ability to remain calm and resolve client issues efficiently during high-pressure scenarios
Proven experience with logging systems, RF interfaces, and diverse networking hardware
Qualified candidates should possess high-level technical expertise and a minimum of 6 years of experience with the following: Motorola Base Stations (including GTR series and Quantars), Dispatch Consoles (MCC7500, MCC7500E, MCC7100, and Gold Elite), T1 Circuits and Channel Banks, Configuration of computer IP networks
Must be a US Citizen and able to obtain background clearance as required by a US government customer
Must have a current, valid driver's license and no traffic violations

Preferred

Preferred industry certifications such as Network+, CompTIA A+, ETA, or specific manufacturer training
Network+, Security+, or similar relevant networking certification is highly desirable
Experience with RF infrastructure, ASTRO systems, LMR, P25, and dispatch consoles
Preference is given to those with experience in RF Infrastructure Technologies such as Motorola SmartZone, ASTRO Conventional, and Trunked systems
Proficiency with essential test equipment—including T1 Test Sets, Communication System Analyzers, and Digital RF Power Meters—is mandatory

Benefits

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!

Company

Motorola Solutions

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Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.

Funding

Current Stage
Public Company
Total Funding
$1B
Key Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO

Leadership Team

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Mahesh Saptharishi
Executive Vice President and CTO
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Jack Molloy
EVP and Chief Operating Officer
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Company data provided by crunchbase