GitLab · 4 weeks ago
Director, Technical Writing
United States
Full-time
Remote
Director/Executive
$159K/yr - $297K/yrGitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. The Director of Technical Writing will lead a team to redefine technical documentation processes, focusing on AI integration and collaboration with Engineering, Product Management, and UX to enhance the documentation experience.
Cloud ComputingSoftwareEnterprise SoftwareSaaSCloud SecurityDeveloper ToolsDevOpsOpen Source
Responsibilities
Lead the Technical Writing organization through process evaluation and redesign, with a focus on making documentation creation more efficient and better connected to product development
Drive the team’s AI readiness by identifying where AI can improve workflows, reduce unnecessary handoffs, and support better documentation outcomes
Partner with Engineering to shift documentation earlier in the development process and establish shared ownership of first-draft technical content
Collaborate with Product Management and UX to identify ways technical documentation can surface more directly in the product experience
Shape the team structure and operating model so it supports current priorities, healthy management scope, and future capability needs
Develop the team’s skills and expectations for a new phase of technical writing at GitLab, including adaptability, experimentation, and cross-functional collaboration
Improve the end-user experience of the docs site by guiding priorities that make content more useful, accessible, and actionable
Own strategic decisions for the function and bring forward multiple practical options when solving complex documentation and workflow challenges while honoring GitLab values
Qualification
Required
Experience leading technical writing or documentation teams through organizational, process, or operating model change
Fluency with AI in both strategic and practical contexts, including using AI to improve workflows and evaluating where human judgment remains essential
Ability to build strong partnerships with Engineering, Product Management, UX, and other functions that influence product and content quality
Judgment to balance innovation with practicality, including a thoughtful approach to automation that improves work without treating people as replaceable
Creative problem-solving skills and comfort proposing several workable paths forward when facing ambiguity or long-standing constraints
Experience developing leaders and teams, including assessing capabilities, setting direction, and supporting change across an established organization
Strength in asynchronous collaboration and communication across distributed teams, with the ability to create clarity and momentum across time zones
Technical credibility in documentation, developer workflows, docs-as-code environments, and we also welcome candidates with transferable leadership experience from adjacent disciplines
Content strategy expertise to shape documentation priorities, information architecture, and how technical content connects to product goals and user needs
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Home Office Support
Company
GitLab
GitLab is a web-based Git repository manager that offers a variety of features for software development teams.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$413.5MKey Investors
Goldman Sachs,ICONIQ GrowthICONIQ GrowthGoogle Ventures
2021-10-14IPO
2019-09-17Series E· $268M
2018-09-19Series D· $100M
Leadership Team
Bill Staples
Chief Executive Officer
Sytse Sijbrandij
Co-founder and Executive Chair
Recent News
2026-06-06
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2026-06-06
2026-06-06
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