Insperity · 1 month ago
EEO Specialist
United States
Full-time
Remote
Mid Level
$65K/yr - $74K/yr
3+ years expInsperity is a leading provider of scalable HR solutions, committed to fostering diversity and inclusivity in the workplace. The EEO Specialist is responsible for conducting investigations into EEO complaints, ensuring compliance with employment laws, and supporting clients in creating respectful workplace environments.
Enterprise SoftwareHuman ResourcesService Industry
Responsibilities
Assesses incoming complaints to the EEO Services Team to determine the presence of adverse action and protected basis
Utilizes company guidelines to determine the appropriate department to manage resolution
Utilizes best practices and internal processes to plan, conduct, and complete prompt, thorough, and unbiased investigations into allegations of harassment, discrimination and other applicable federal and state EEO statutes involving client worksite employees
Analyze and assess fact patterns to determine when timely escalation to applicable leadership or other partners is needed
Manages multiple investigative matters with competing and changing deadlines
Prioritizes tasks, allocates resources efficiently, and adjusts strategies as needed to ensure timely and thorough completion of all investigations
Communicate effectively with stakeholders to manage expectations and provide updates on investigation progress
Evaluates investigative findings to determine the best practices approach(es) to resolving matters
Resolutions include preparing and submitting clear, concise and grammatically correct position statements, negotiating settlements via direct discussions with plaintiff’s counsel, complaining employees, and client contacts, participating in agency conciliation efforts including mediation, Fact Finding calls, Requests for Information (RFI), investigative hearings, and other agency-required processes
Facilitates necessary closure and findings calls, inclusive of recommendations, with applicable stakeholders
Partner with Service for effective implementation of recommendations at the conclusion of the matter
Maintains accurate case files and corresponding documentation in case management systems and databases daily
Ensures investigative details and summaries are clear and thorough while also visible and quickly actionable by legal partners and EEO leadership
Develops rapport and acts as primary point of contact and subject matter expert with applicable stakeholders to collaborate and influence the timely completion of investigations and corresponding resolutions
Consistently delivers on Insperity’s customer-for-life strategy with high levels of customer service and focus on client retention
Develops and appropriately leverages internal relationships as resources in navigating client interactions to deliver value-added service and Participates in focused outreach and education initiatives regarding EEO services offerings, industry trends, and new legal developments
Participates in continuous education to maintain current and comprehensive knowledge of Federal and State EEO laws and emerging EEO trends
Utilizes information in the resolution of matters and support clients with regulatory compliance, and regularly shares material and learnings with EEO Team
Seeks out and engages in additional responsibilities and projects as opportunities arise
Qualification
Required
Bachelor's Degree in Business Administration, Human Resources, Organizational Psychology or a related field or four years of related experience is required
Three to five years of experience in investigating and resolving employment complaints and/or employee relations, conflict resolution, negotiating or other relevant job experience is required
Preferred
PHR or SHRM-CP certification is preferred
Benefits
Generous paid time off
Top-tier medical, dental and vision benefits
Health & wellness support
Paid volunteer hours
Company
Insperity
Insperity (formerly Administaff), a trusted advisor to America’s best businesses for more than 25 years, provides an array of human
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-01-10IPO
Leadership Team
Steve Arizpe
President and Chief Operating Officer
Ross Astramecki
Sr. Vice President, Sales
Recent News
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