GoodLeap · 2 months ago
Servicing Investor Relations Manager
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $115K/yr
4+ years expGoodLeap is a technology company focused on sustainable solutions, providing financing and software products. The Servicing Investor Relations Manager will oversee the day-to-day operations of the Investor Relations function, ensuring accurate and timely reporting and communication with investors while managing a team and coordinating with various departments.
AdvertisingMarketing
Responsibilities
Oversee day-to-day Investor Relations operations, including investor reporting, inbound requests, servicing transfers, and ad hoc inquiries, ensuring all deliverables are completed accurately and within established SLAs
Lead and develop the IR team by setting expectations, monitoring performance, balancing workloads, and ensuring accountability to deadlines, quality standards, and investor requirements
Own tracking and execution of all IR deliverables, including maintaining centralized trackers, managing reporting calendars, and ensuring all commitments across internal teams and third-party servicers are completed on time
Serve as the primary point of coordination for investor requests and communications, partnering with Servicing, Capital Markets, Legal, and other internal teams to gather information, resolve issues, and deliver timely, accurate responses
Manage servicing transfer support and investor-related operational processes, ensuring accuracy, completeness, and alignment with contractual and regulatory requirements
Monitor SLA performance, identify risks or delays, escalate issues as needed, and implement process improvements to enhance efficiency, accuracy, and reliability of IR operations
Support the Sr. Manager of Investor Relations by preparing reporting summaries, status updates, and materials for internal leadership and investor discussions
Qualification
Required
4 - 6 years of experience
Bachelors in Business preferred
Strong understanding of loan servicing operations and investor reporting requirements
Experience managing deadlines, SLAs, and high-volume operational workflows
Ability to coordinate across multiple teams and stakeholders to drive timely execution
Strong attention to detail and organizational skills
Analytical mindset with the ability to identify process gaps and drive improvements
Excellent written and verbal communication skills
Preferred
Experience working with Capital Markets, Legal, or external investors preferred
Company
GoodLeap
GoodLeap is a creative agency that helps organizations do good in a way that uplifts their brand, elates customers & engages employees.
501-1000 employees
H1B Sponsorship
GoodLeap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
5%
Represents job field similar to this job
Accounting and Finance
Engineering and Development
Product Management
Legal and Compliance
Management and Executive
Customer Service and Support
Trends of Total Sponsorships
*2026 (14)
2025 (13)
2024 (13)
2023 (6)
2022 (7)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Hayes Barnard
Founder, Chairman and CEO
John Shrewsberry
Chief Financial Officer
Company data provided by crunchbase