McDermott Will & Schulte · 3 days ago
Senior Technology Change and Communications Analyst
Los Angeles, CA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expMcDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. The Senior Technology Change and Communications Analyst is responsible for analyzing, developing, and delivering communication and learning programs to support the firm's technology projects, ensuring effective user experience and adoption.
Professional ServicesGovernmentLegalAdviceLaw Enforcement
Responsibilities
Serves as change agent and advocate for end users in the delivery of IT business change initiatives
Works closely with core team to learn and understand project requirements in depth, and acts as subject matter expert
Composes IT communication and training campaigns, in support of IT projects and change initiatives
Works within a highly refined project intake and management process to design and deliver Firm training programs in support of all IT projects, focused on delivering the best user experience
Analyzes and reports on application configurations and settings to ensure optimum end user experience
Conducts extensive product testing and delivers detailed feedback throughout entire project life cycle
Creates and delivers training materials, outlines, visual aids, digital guides, eLearning videos, recorded sessions, and communications based on project needs and user feedback
Analyzes and reports on application configurations and settings to ensure optimum end user experience
Focuses on new and innovative methods of training delivery to cater for frequently changing and new technology
Anticipates and evaluates areas of potential difficulty and resistance to change
Creates user acceptance documentation, focusing on user requirements and impact of change
Identifies and builds relationships with change champions
Conducts user feedback analysis sessions and compiles project feedback surveys
Works as liaison with digital adoption assistant to develop just-in-time learning content
Contributes to audit of processes and recommendations for future project improvements
Assists with coaching other team members as needed
Qualification
Required
Bachelor's degree preferred
At least eight (8) years of related work experience
Excellent analytical skills
Creative thinker
Background knowledge of change and project management protocols advantageous
Advanced knowledge of Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, OneDrive, and SharePoint)
Advanced knowledge of eLearning software, including video creation and online training tools
Advanced knowledge of desktop productivity and document management software
Excellent written and verbal communication skills
Strong organizational skills
Strong motivational, presentation and people skills
Strong relationship-building capabilities
Ability to prioritize and work effectively in a fast-paced and changing environment
Ability to work flexible and/or fluctuating work hours
Ability to work independently and under own direction and initiative
Ability to learn new concepts and skills quickly
Occasional travel required
Preferred
Experience with macOS preferred
Benefits
Generous compensation packages
Performance-based bonuses
Comprehensive benefits package
Company
McDermott Will & Schulte
McDermott Will & Schulte is an international law firm with a diversified business practice.
1001-5000 employees
H1B Sponsorship
McDermott Will & Schulte has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
100%
Represents job field similar to this job
Customer Service and Support
Trends of Total Sponsorships
*2026 (1)
Funding
Current Stage
Late StageLeadership Team
Aroma Sharma
Partner
Brian Gordon
Partner
Recent News
Morningstar.com
2026-05-29
Company data provided by crunchbase