KlearNow.AI · 1 month ago
Intermodal Operations Coordinator
United States
Full-time
Remote
Mid Level
$65K/yr - $80K/yr
3+ years expKlearNow.ai is building the intelligence layer for global trade and logistics, focusing on turning fragmented data into reliable intelligence. They are seeking an experienced Intermodal Operations Coordinator to manage multimodal shipments, ensuring operational execution and customer communication while leveraging their proprietary platform and analytics tools.
LegalLogisticsEnterprise SoftwareSoftwareComplianceProductivity ToolsSupply Chain Management
Responsibilities
Plan, schedule, and execute drayage moves — port pickups, rail ramp transfers, transloads, and last-mile deliveries — across a high-volume, multimodal shipment portfolio
Manage container free time, chassis availability, demurrage, and detention exposure across multiple terminals and steamship lines with a sharp eye on cost
Draw on multimodal experience to coordinate across carrier networks and deliver seamless end-to-end solutions
Serve as a trusted point of contact for customers — proactive communication, real-time exception management, and consistent follow-through
Leverage our proprietary platform, third-party TMS, and ThoughtSpot analytics to track shipments, surface insights, and stay ahead of exceptions
Review, audit, and dispute carrier invoices including accessorials, demurrage, and per diem with precision and documentation to back it up
Perform key administrative functions: maintain shipment records, manage documentation workflows, generate daily exception and KPI reports, and ensure data integrity across systems
Support carrier onboarding, carrier coordination, and relationship development
Qualification
Required
3–5 years in logistics operations with direct drayage experience and a strong multimodal background
Solid grasp of port and terminal operations, intermodal rail networks, and steamship line processes
Proven ability to manage demurrage, detention, per diem, and accessorial disputes with documentation and follow-through
Experience working with CBP, customs brokers, and freight forwarders on import/export shipments
Comfortable in a multi-system environment; TMS proficiency required, analytics tool experience (ThoughtSpot, Power BI, or similar) a strong plus
Advanced Excel skills: pivot tables, VLOOKUPs, conditional formatting, and building clean operational trackers from scratch
Strong administrative instincts: organized, accurate, and process-minded with a low tolerance for data errors
Communicates clearly and confidently with customers, carriers, and internal teams
Preferred
UIIA familiarity and chassis provider experience preferred
Benefits
Comprehensive medical, dental, and vision insurance
Equity
Flexible Time Off
Monthly Telecom Stipend
Best-in-class tools plus our own proprietary platform
Remote Work Schedule for this position
Company
KlearNow.AI
KlearNow.AI leverages artificial intelligence to simplify and modernize global trade and compliance operations.
201-500 employees
H1B Sponsorship
KlearNow.AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
7%
Represents job field similar to this job
Management and Executive
Engineering and Development
Creatives and Design
Trends of Total Sponsorships
*2025 (1)
2023 (3)
2022 (5)
2021 (3)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$66MKey Investors
Kayne Anderson Growth CapitalGreatPoint Ventures
2021-12-13Series B· $50M
2020-05-01Series A· $16M
Leadership Team
Sam Tyagi
Founder, CEO & Chairman
Rick Tellez
Founder
Recent News
Supply and Demand Chain Executive
2025-08-12
The Supply Chain Xchange
2025-08-12
Company data provided by crunchbase