Hannaford Supermarkets · 1 month ago
PT Service Center Associate
149 Dublin Street, Machias, ME, USA
Full-time
Onsite
New Grad, Entry Level
$15.10/hr - $19.65/hrHannaford Supermarkets, a longstanding local market established in 1883, is seeking a PT Service Center Associate. The role involves providing customer service, maintaining a clean work environment, and ensuring compliance with company policies while processing various types of transactions.
Retail
Responsibilities
Observe and follow all company policies and established procedures
Clean Service Desk/Kiosk
Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy
Assist in special projects and perform other functions as assigned by supervision
Work within our company's management planning (MPP) guidelines to maintain productivity
Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards
Treat all associates with fairness, dignity, and respect
Perform accurate price check functions
Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials
Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy
Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages
Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy
Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior
Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same
Secure register at all times when leaving it unattended; protect company assets at all times
Use and maintain equipment in good working order and report problems or malfunctions immediately
Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis
Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)
Frequently, perform cashier and/service associate functions
Perform other duties as assigned
Qualification
Required
Effective communication and customer service skills
Must meet minimum age requirements to perform specific job functions
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Demonstrated ability to perform the technical requirements of the job
Completed Cashier/Service Associate training packet
Stand 100% of the time with occasional walking short distances
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator
Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion
Push or pull up to 75 pounds on occasion
Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Have sufficient visual acuity to check ID cards, checks, invoices and other written documents
Preferred
Greet all customers and provide them with prompt, courteous service and assistance
Provide outstanding, friendly customer service
Record (scan) the purchases of a customer into the cash register efficiently and accurately
Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures
Provide customers and associates with refunds in accordance with standard practice
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing
Company
Hannaford Supermarkets
Hannaford Supermarkets is a leading regional grocer operating in stores across Maine, Massachusetts, New Hampshire, New York and Vermont, most with full-service pharmacies.
Founded in 1883
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sara Laliberte
Human Resource Business Partner
Sharleen Britt
CAO Lead/Customer Care Associate
Recent News
2026-04-30
The Philadelphia Inquirer
2025-11-01
2025-10-31
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