Hotel 55, Chicago Downtown · 1 month ago
Front Office Manager Task Force
US-IL-Oak Brook
Full-time
Onsite
Entry, Mid Level
$68K/yr - $68K/yr
2+ years expHyatt Lodge Oak Brook is a luxurious retreat seeking dedicated individuals to join their team. The Front Office Manager will lead front desk operations, ensuring exceptional customer service and managing a skilled workforce to enhance guest experiences.
Hospitality
No H1B
Responsibilities
Lead our front desk operations
Ensure top-notch customer service
Oversee a team of front desk agents
Work closely with other departments to create a seamless guest experience
Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs
Maintain a skilled and motivated workforce
Qualification
Required
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office
Detail-oriented and able to multi-task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Company
Hotel 55, Chicago Downtown
Located in the heart of Chicago’s vibrant River North district and just steps from Michigan Avenue, Hotel 55 blends artful design with modern comfort.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase