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First Hawaiian Bank · 3 weeks ago

Asst Supv, Svc III

Honolulu, HI, United States

Full-time

Onsite

Entry, Mid Level

$43K/yr - $60K/yr

2+ years exp

First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our University Branch. The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met.

BankingCrypto & Web3FinanceBitcoinFinancial Services

H1B Sponsor Likely

Responsibilities

The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met

This role assists with daily branch functions, such as overseeing workflow, recruitment, and training

This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals

Qualification

Branch operationsSupervisory experienceSales skillsMicrosoft 365

Required

High School diploma/GED or equivalent experience is required

2 years of experience in branch operations; and

1 year of supervisory experience (e.g., Head Teller or Service Manager Associate); or

1-year external supervisory experience, are required

Able to plan, organize and budget

Effective written and verbal communication

Able to manage confidential matters judiciously

Possesses attention to detail with excellent follow-through

Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business

Excellent time management skills

Possesses sales skills to enhance business development objectives

Able to manage customer inquiries and resolve issues

Proficient in Microsoft 365 suite of applications

Preferred

Bachelor's degree in business-related field is preferred

Company

First Hawaiian Bank

Glassdoor3.9

First Hawaiian Bank is a financial institution that provides personal, business, and wealth management services.

Founded in 1858

Honolulu, Hawaii, USA

1001-5000 employees

http://www.fhb.com

H1B Sponsorship

First Hawaiian Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

50%

Represents job field similar to this job

Management and Executive

Accounting and Finance

Trends of Total Sponsorships

*2025 (1)

2024 (1)

Funding

Current Stage

Public Company

Total Funding

unknown

2016-08-03IPO

Leadership Team

Jamie Moses

Vice Chairman and Chief Financial Officer

Steve Rodgers

Chief Investment Officer

Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)

Three Hawaii banks named SBA lenders of the year amid drop in loan demand

2026-05-02

legacy.thefly.com

First Hawaiian reports Q1 EPS 55c, consensus 53c

2026-04-27

Bizjournals.com Feed (2025-11-12 15:43:17)

First Hawaiian Bank vice chairman to retire after 40-year career

2026-02-24

Company data provided by crunchbase