Risepoint · 2 weeks ago
Student Experience Automation Manager
United States
Full-time
Remote
Senior Level
5+ years expRisepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The Student Experience Automation Manager serves as the technical and operational subject matter expert for the automation function supporting student engagement, ensuring automations are reliable, compliant, and scalable while partnering closely with various teams for cohesive execution.
EducationHigher EducationUniversities
Responsibilities
Define and maintain the operational standards, logic frameworks, and QA processes that govern automation delivery
Lead the planning, design, and implementation of complex, data-driven automations that connect engagement channels and data sources
Own design and execution of complex, cross-system automations and logic that extend beyond established frameworks
Serve as technical owner for pilot initiatives, including evaluating feasibility, defining guardrails, and translating pilot outcomes into scalable automation patterns
Partner with automation enablement and data governance functions to ensure data readiness, integration integrity, and adherence to compliance requirements
Collaborate with analytics and reporting functions to translate testing insights and performance trends into automation refinements
Support cross-channel delivery teams with QA alignment and standardized workflow documentation to ensure consistency across communication channels
Participate in roadmap and workload prioritization discussions, ensuring balance between throughput, innovation, and quality
Serve as mentor and technical advisor to Specialists and Senior Specialists, reinforcing best practices and knowledge sharing
Maintain process documentation, templates, and build artifacts within centralized knowledge repositories
Ensure all automation activities comply with organizational standards for privacy, accessibility, and data protection
Qualification
Required
Bachelor's degree in Marketing, Business Administration, Information Systems, or related field (or equivalent experience)
5+ years of experience in automation operations, systems enablement, or omni-channel campaign management
Proven experience designing and maintaining complex automated workflows and logic frameworks
Strong understanding of data integrity, testing methodologies, and QA processes
Demonstrated experience owning complex automation implementations that span multiple systems, data sources, or operational constraints
Excellent communication, documentation, and collaboration skills across technical and non-technical teams
Self-starter with strong organizational skills and commitment to accuracy and operational excellence
Company
Risepoint
Risepoint partners with universities to create online degree programs and offers recruitment marketing and admissions services.
1001-5000 employees
H1B Sponsorship
Risepoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
25%
Represents job field similar to this job
Engineering and Development
Sales
Accounting and Finance
Customer Service and Support
Trends of Total Sponsorships
*2025 (1)
2024 (3)
Funding
Current Stage
Late StageRecent News
2026-06-18
2026-06-17
2026-06-17
Company data provided by crunchbase