Consensus Cloud Solutions · 1 month ago
Senior Director of Product- Information Sending and Receipt and Fax
United States
Full-time
Remote
Director/Executive
$165K/yr - $190K/yr
7+ years expConsensus Cloud Solutions is a leading digital cloud fax and interoperability solutions organization, focused on connecting healthcare providers and technology innovators. They are seeking a Senior Director of Product to lead the Fax Solutions portfolio, manage a team of Product Managers, and drive the strategic roadmap for product development.
Artificial Intelligence (AI)HealthcareInformation TechnologyTelecom & CommunicationsHealth CareInformation ServicesInternet
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead monthly business reviews and collaborate deeply with GTM (Sales, eCommerce, Client Services) and Engineering leads to align product delivery with market messaging and sales strategy
Define, refine, and execute a comprehensive 2-year product roadmap for the Fax Solutions vertical
Serve as the Program Lead for key fax initiatives, ensuring efficient and timely delivery of planned features
Manage, mentor, and grow a team of direct reports (Senior Product Managers and Product Managers)
Take full ownership of KPIs for all fax products
Manage the 'Capitalized Labor' policy for the fax team, overseeing monthly timekeeping, resource allocation, and reporting to ensure strict adherence to financial policies and budget neutrality
Develop and execute a detailed migration plan for legacy fax brands (e.g., MetroFax, Fax.com) onto modern platforms, ensuring customer retention and technical stability during the transition
Oversee the end-to-end lifecycle of the portfolio, from 'Product Podium' wins and PLG (Product-Led Growth) expansion in new platforms to the eventual sunsetting of redundant systems
Work with Marketing to refine messaging and ensure the organization maintains a sharp edge on competitive intelligence and market positioning for fax products
Keep leadership updated on emerging concerns, personnel changes, and major wins
Celebrate fax wins and educate the broader organization on the value propositions and key characteristics of the portfolio
Promote our ways of working within the fax team
Champion the adoption and efficient use of internal tools (Jira, Figma, Fellow, Slack) to streamline team operations
Perform other duties and responsibilities as required, assigned, or requested
Qualification
Required
7+ years of product manager experience in software development. Experience in fax, telecom or fax adjacent
2+ years as a senior or lead product manager
Associate Degree Required
Deep Domain Expert: Is the acknowledged subject matter expert in clinical or healthcare domains, translating complex regulatory and workflow requirements into product features
Exceptional Communication: Possesses exceptional written and verbal communication skills. Maintains a transparent communication style and promotes trust and empowerment through open access of information
Ownership and Initiative: Demonstrates strong initiative and sense of ownership over assigned responsibilities
Strategic Planning: Proactively identifies and champions new strategic initiatives. Defines and tracks KPIs for a product line, shaping the strategy and creating a compelling product future
Evidence-Based Approach: Maintains an evidence-based mentality, prioritizing data and science over seniority or dogma in decision-making
Tool Proficiency: Knowledge and experience using project management and design collaboration tools, including JIRA, SLACK, FIGMA, and other relevant AI/ML or documentation platforms
Prioritization & Time Management: Possesses strong time management skills and the ability to prioritize positive impact items over busy work
Ambiguity & Conflict Resolution: Thrives in ambiguous situations, brings clarity to complex, multi-stakeholder problems, and defines a clear path forward. Manages competing priorities to keep the product on track
Strategic Delivery: Manages the development lifecycle for multiple products. Proactively resolves cross-functional blockers. Champions a 'no scope creep' culture and manages dependencies impacting delivery timelines
Strong time management skills
Good communication skills along with the ability to effectively collaborate with cross functional teams
Proficiency with key workflow and communication platforms essential for agile delivery, such as Jira for backlog management, Slack for real-time team coordination, and tools like Miro or Figma for collaborative solution design
Gemini or ChatGPT, effective prompt creation
Preferred
Bachelor's Degree in Health Sciences, Computer Science, or a related technical field is a bonus
Pragmatic Product Development Certification or similar accredited Product Management certification
Preference to AI software development for healthcare experience
Active, transferable U.S. Security clearance at the Public Trust level or higher preferred
Benefits
Annual performance bonus
ESPP
Enhanced time off packages and benefits
Remote and hybrid career opportunities
Company
Consensus Cloud Solutions
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is a global leader in digital cloud fax technology.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$225M2025-07-09Post Ipo Debt· $225M
2021-10-01IPO
Leadership Team
Scott Turicchi
Chief Executive Officer
Jeffrey Sullivan
Chief Technology Officer
Recent News
2026-07-07
legacy.thefly.com
2026-05-08
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