JetBrains · 2 weeks ago
Backend Customer Success Engineer (Kotlin Ecosystem) -m/w/d
United States
Full-time
Remote
Mid, Senior LevelJetBrains is a company that specializes in developer tools and is looking for a Customer Success Engineer (CSE) to assist engineering teams in adopting Kotlin for backend applications. The role focuses on guiding organizations through the Kotlin adoption process, from initial experiments to successful production use, and involves proactive communication with prospective users and development teams.
SoftwareEnterprise SoftwareInformation TechnologyAppsDeveloper ToolsiOS
Responsibilities
Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
Proactively engage with organizations across different phases of their Kotlin adoption journey
Develop and recommend high-level adoption strategies tailored to each organization’s context
Identify and document blockers that hinder progress and propose ways to address them
Establish and manage feedback loops with development teams to ensure continuous alignment and improvement
Qualification
Required
Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
Proven experience migrating Java backend codebases to Kotlin
Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
Solid understanding of build tools and project structuring, including Maven and Gradle
Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
Strong English communication skills, both written and spoken
Ability to lead workshops, demos, talks, meetups, and other public-facing activities
Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
Ability to effectively communicate with engineers, tech leads, and business stakeholders
Ability to design and guide Kotlin adoption strategies for backend applications
Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)
Benefits
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
Company
JetBrains
JetBrains is a global software company that creates professional software development tools and advanced collaboration solutions.
Founded in 2000
1001-5000 employees
H1B Sponsorship
JetBrains has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Marketing
Trends of Total Sponsorships
*2025 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Paul McCabe
CEO
Andrei Ivanov
SVP of Investments, Research and Education at JetBrains
Recent News
Company data provided by crunchbase