Mercury · 3 weeks ago
Senior Design Operations Program Manager
United States
Full-time
Remote
Mid, Senior Level
$163K/yr - $204K/yr
3+ years expMercury is a fintech company focused on transforming the banking experience through thoughtful design. They are seeking a Senior Design Operations Program Manager to enhance the design team's efficiency and culture, overseeing onboarding, processes, and team initiatives.
AccountingBankingPaymentsFinanceFinTechCredit CardsFinancial Services
Responsibilities
Build simple processes and systems to ensure our Design org can scale effectively as it continues to grow year-over-year without unnecessary overhead
Lead activities and initiatives that support a healthy design culture and quality goals such as all hands, onsites, and other team rituals
Champion initiatives that elevate our employer brand and grow the Design team’s external presence through events, content, and community engagement
Drive onboarding and enablement: Maintain and update onboarding programming in partnership with EPD Ops to ensure new designers ramp quickly and effectively
Support tooling and workflow. Manage design tooling and partner with Procurement to secure new tools that improve efficiency, collaboration, and AI fluency
Provide thought partnership to Design leaders, consulting and facilitating decision-making and collaborating on new ideas and initiatives
Cultivate positive relationships with our partners to effectively identify and co-create solutions to address team roadblocks and inefficiencies
Collaborate with designers, design leaders, and cross-functional partners along with partnering with Product Ops, Research Ops, and Eng Ops in supporting programs and processes across Eng, Product, and Design
Qualification
Required
3-6+ years of experience in a design-focused operations or program management role
Excellent interpersonal, presentation, and communication skills
Demonstrated high bar for quality and attention to detail, and fostering accountability
Proven ability to influence without authority and coordinate across teams, product areas, and platforms to land new ways of working
Demonstrated ownership of complex horizontal programs, including scoping, sequencing, making trade-offs, and engaging the right partners
Ability to reflect, adapt quickly, and continuously improve in response to changing priorities and feedback
Skill in anticipating and mitigating risks across people, process, and tools
History of driving operational excellence by improving systems end-to-end, not just delivering individual projects
Benefits
Equity (stock options)
Benefits
Company
Mercury
Mercury provides digital banking and financial tools tailored for startups and modern businesses.
1001-5000 employees
H1B Sponsorship
Mercury has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Engineering and Development
Product Management
Accounting and Finance
Legal and Compliance
Trends of Total Sponsorships
*2026 (3)
2025 (14)
2024 (6)
2023 (8)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$657.13MKey Investors
TCVSequoia CapitalCoatue
2026-05-20Series D· $200M
2025-03-26Series C· $300M
2025-03-26Secondary Market
Leadership Team
Immad Akhund
CEO & Founder
Jon Auxier
CEO & President @ Mercury Bank, N.A. (in organization)
Recent News
The SaaS News
2026-07-08
2026-07-01
Company data provided by crunchbase