NinjaOne · 1 month ago
QA Engineer
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expNinjaOne is a company that automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 40,000 customers. They are seeking a Quality Assurance Engineer to ensure quality software for their customers and support software quality testing for their automated endpoint management platform.
Artificial Intelligence (AI)Cloud ComputingCyber SecurityEnterprise SoftwareSoftwareCloud SecurityDocument ManagementIT InfrastructureSoftware Engineering
No H1B
U.S. Citizen Only
Responsibilities
Dive into our suite of software products and become an in-house expert on our IT software solutions. Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product usability, and providing invaluable feedback
Responsible for comprehensive software testing, to guarantee impeccable feature releases. Develop and maintain accurate test plans and ensure compliance across all platforms
Create detailed reports on the quality and functionality of software applications after thorough testing. Ensure any defects or issues are documented clearly for the development teams to address
Recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices
Work alongside our developers, product managers, and leaders throughout the software development life cycle, ensuring that quality standards are always achieved
Other duties as needed. Outstanding communication skills
Qualification
Required
5+ years of recent experience in roles like Technical IT Support, Product Support, or Systems Engineering is essential
2+ years of experience scripting in at least one or preferably multiple scripting languages such as PowerShell, Bash, Batch, Python, etc
Previous experience with at least 2 of the 3 operating systems: Windows, Mac or Linux is required. Including an understanding of system settings, the Windows Registry, and other OS foundational aspects
Experience with computer networks and network equipment setup and management, understanding of network hardware would make you stand out
Experience working with databases including PostgreSQL, SQL, and MySQL
Experience setting up and configuring Virtual Machines (VM). A focus on ESXi and Hyper-V will be advantageous
Experience using command line and PowerShell tools for administration computer operating systems
Ability to collect and analyze information from log files
Experience with TCP/IP protocols, especially SNMP, TCP, UDP, ICMP, DN; will make you a good fit for our network monitoring team
Outstanding communication skills
Preferred
Bachelor's degree in technology is a distinct advantage, though not mandatory
Experience with Virtuallazion platform - VMWare Fusion, VirtualBox, Parallels
Experience using API platforms, NinjaOne uses Postman experience which would be a plus
Experience with any remote-control tools including TeamViewer, Splashtop, AnyDesk, ConnectWise
Experience with Jira and Jira X-Ray extension will make you standout as well
Attention to detail, ensuring that all bugs and inconsistencies go unnoticed
Ability to think on your feet, coupled with analytical prowess, for identifying, documenting, resolving or escalating issues as they arise
Benefits
Medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Life insurance coverage and PTO
Hybrid remote
Free and unlimited onboarding, training, and support
Company
NinjaOne
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.16BKey Investors
CapitalG,ICONIQ GrowthICONIQ GrowthSummit Partners
2026-06-09Series C· $400M
2025-02-24Series C· $500M
2024-02-06Series C· $231.5M
Leadership Team
E
Eric Herrera
Co-Founder & VP Sales
Andre Schindler
Senior Vice President of Global Sales
Recent News
Washington Technology
2026-07-11
2026-07-07
Business Wire
2026-06-30
Company data provided by crunchbase