Descartes Systems Group · 1 month ago
Manager, Integrations
United States
Full-time
Remote
Lead/Staff
$85K/yr - $95K/yrDescartes Systems Group is a leading logistics and supply chain technology company that helps clients optimize their operations through innovative solutions. They are seeking a Manager, Integrations to define and execute their third-party integration strategy, lead a team of Integration Specialists, and ensure alignment with product strategy and customer success. The role involves both strategic decision-making and hands-on technical execution within the freight broker and TMS landscape.
Information TechnologyLogisticsSaaSB2BSecurity
No H1B
Responsibilities
Define and own the third-party integration strategy for our TM product suite
Establish clear criteria and governance for evaluating, prioritizing, and approving new third-party integrations, balancing ecosystem growth with strategic alignment
Partner with Product, Sales, Marketing, and Account Management to ensure integrations support go-to-market initiatives, customer acquisition, retention, and expansion
Act as a strategic advisor on integration positioning—when integrations are a competitive advantage, a table stake, or unnecessary
Maintain a clear perspective on the freight tech ecosystem, including TMS platforms, broker tools, and emerging technology partners
Lead the strategy for Aljex integrations, recognizing its role as a mission-critical TMS at the center of many third-party vendors’ platforms
Determine which partners align with Descartes’ long-term vision and customer needs, and which integrations should be deprioritized or declined
Oversee both standardized integrations based on defined integration specifications and custom API integrations for strategic partners
Drive a broad and scalable integration approach for MacroPoint and MyCarrierPortal across the diverse TMS landscape
Ensure integrations remain current with evolving partner features, APIs, and industry requirements
Improve buyer-friendliness and customer value by delivering high-quality, pre-built integrations that reduce friction for both new prospects and existing customers, ensuring MacroPoint and MyCarrierPortal have best-in-class integration for our customers
Build, lead, and coach a team of Integration Specialists, setting clear expectations for quality, delivery, and technical excellence
Track and manage multiple concurrent integration initiatives, balancing new builds, enhancements, and customer-specific integrations
Ensure integrations are delivered on time, within scope, and to quality standards
Establish and optimize integration workflows, implementation processes, and best practices across the team
Provide technical and strategic guidance during complex or high-profile integration projects
Serve as the escalation point for integration-related issues that cannot be resolved by Support teams
Foster a culture of accountability, continuous improvement, and customer-centric execution
Qualification
Required
Strong experience in the freight broker and freight technology space, with deep familiarity with TMS platforms
Demonstrated experience leading or managing technical or integration-focused teams
Hands-on experience working with APIs and system integrations, including the ability to review and understand integration specifications
Proven ability to align technical initiatives with go-to-market strategy and business outcomes
Experience working cross-functionally with Product, Sales, Support, and Account Management teams
Strong communication skills, with the ability to engage both technical and non-technical stakeholders
Excellent organizational and project management skills
Preferred
Experience with Aljex, MacroPoint, MyCarrierPortal, or similar broker-focused platforms
Background working with third-party freight tech vendors and technology partnerships
Experience designing or scaling integration programs in a SaaS environment
Familiarity with modern API standards (REST, webhooks, authentication models, etc.)
Benefits
Competitive compensation
Great benefits
Remote and flexible work hours
Opportunity to join a company on an awesome mission with a great existing team and trajectory
Work-life balance
Environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success
Reasonable accommodations for job applicants with disabilities
Company
Descartes Systems Group
Descartes provides cloud-based logistics and supply chain management solutions to improve productivity for businesses.
Founded in 1981
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-05IPO
1996-11-01Series Unknown
Leadership Team
Edward Gardner
Chief Financial Officer
M
Matthew Foroughi
SVP, Information Security
Recent News
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