Southern New Hampshire University · 1 month ago
Senior Software AI Engineer
United States
Full-time
Remote
Senior Level
$114K/yr - $182K/yr
5+ years expSouthern New Hampshire University is a team of innovators focused on transforming lives through education. They are seeking a Senior Software AI Engineer to design and implement scalable backend systems for their AI learning platform, ensuring data quality and infrastructure improvements to support the Data Science team.
Higher Education
Responsibilities
You will design and implement scalable APIs for agent orchestration and learner interaction
You will build data pipelines that feed agent evaluation and continuous improvement cycles
You will create event streaming infrastructure for real-time learner interaction analysis
You will ensure data quality and accessibility for training and evaluating learning agents
You will improve data infrastructure for cost and performance in close coordination with Data and ML teams
Design and implement rigorous evaluation frameworks to measure agent performance and improve cycles
Develop LLM evaluation processes and perform error analysis to identify systemic improvements for agentic learning systems
Support instrumentation that makes evaluation relevant (metrics, traces/logs, and analysis workflows)
Participate in on-call rotation and incident response for learning platform reliability
Contribute to runbooks, postmortems, and reliability improvements as we evolve our operating model
Qualification
Required
5+ years production Python experience at scale
AWS expertise (Lambda, DynamoDB, S3, Glue, and Athena)
Experience with a relational database such as MySQL, PostgreSQL, or Oracle
Experience with agentic AI architectures and evaluation frameworks
Data pipeline development (streaming and batch)
Infrastructure as Code experience (CDK, Terraform)
Production SaaS experience, including participation in on-call / incident response
Experience in GitHub Actions or similar CI/CD platforms
Experience communicating updates and resolutions to customers and other partners
Preferred
Active user of AI development tools (GitHub Copilot, Cursor, Claude Code, Codex) with personal projects and evolution over the past 12 months
Demonstrated examples of AI-augmented productivity gains
Enthusiasm for pushing boundaries of AI-assisted engineering
Benefits
High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources
Company
Southern New Hampshire University
Founded in 1932, Southern New Hampshire University has grown from a small school of accounting and secretarial science into one of the nation’s largest nonprofit, accredited universities.
10001+ employees
H1B Sponsorship
Southern New Hampshire University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
76%
Represents job field similar to this job
Engineering and Development
Education and Training
Product Management
Trends of Total Sponsorships
*2026 (1)
2025 (6)
2024 (2)
2023 (8)
2022 (5)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Carrie Fowler
VP and Chief Technology Officer, Enterprise Infrastructure and Digital Services
Kenneth Lee
Chief Financial Officer and Treasurer, Executive Vice President Finance and Administration
Recent News
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2023-02-02
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