Toast · 1 month ago
Senior Product Manager, Hardware
United States
Full-time
Remote
Senior Level
$159K/yr - $254K/yr
5+ years expToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Senior Product Manager on the hardware product management team, you will lead projects that shape the future of the company by developing innovative hardware solutions and interfacing with various teams to ensure successful product launches.
LogisticsPaymentsRetailFood and BeverageSaaSDeliveryFood DeliveryPoint of SaleRestaurants
Responsibilities
Work on the next generation hardware devices for our customers
Be the voice of the customer. Understand deeply and broadly what the functional, social and emotional needs of users are and lead the design and development of products that will delight our customers
Discover customer pain points and unmet needs and drive for high quality feature requests
Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment
Manage vendors and overseas suppliers, comfortable with evening calls with overseas suppliers and be able to clearly communicate requirements and deliver quality products on time
Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win
Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap
Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches
Manage multiple projects, and fulfill product requests within tight timelines
Source new products and drive the qualification of the product internally and externally
Analyze and track product KPIs to understand how hardware products are performing in the field post launch
Qualification
Required
A minimum 5 years Product Manager in a fast-paced hardware development environment and have launched at least 2 hardware product to market
Strong understanding of hardware product development processes, from market research, user study, design, prototyping, production and post production quality support
Experience building strategic partnerships with hardware vendors and suppliers
Proven 0→1 builder with strong product intuition, a relentless eye for design and UX, and a bias toward getting things in front of users and iterate fast
Proven experience in bridging the technical and business sides of hardware projects, including the desire to lead through collaboration of these stakeholders
Strong communication skills, including the ability to demonstrate ideas visually
Proven time management, prioritization and organizational skills (must be able to prioritize workload and meet deadlines)
Strong problem-solving skills
Experience in user experience design and research
Experience in data mining and/or querying skills
Preferred
Experience shipping products in Voice AI, conversational interfaces, or wearable hardware
Benefits
Cash compensation (overtime, bonus/commissions if eligible)
Equity
Benefits
Hybrid work model that fosters in-person collaboration while valuing individual needs
Reasonable accommodations for persons with disabilities to enable them to access the hiring process
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
11%
Represents job field similar to this job
Product Management
Engineering and Development
Accounting and Finance
Management and Executive
Creatives and Design
Customer Service and Support
Marketing
Legal and Compliance
Trends of Total Sponsorships
*2026 (14)
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$966.21MKey Investors
12 West CapitalBessemer Venture Partners,Greenoaks,Tiger Global Management,TPGTCV,Tiger Global Management
2022-01-21Post Ipo Equity· $4.26M
2021-09-22IPO
2020-11-23Secondary Market· $60M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
Verdict Food Service
2026-07-22
Morningstar.com
2026-07-20
Company data provided by crunchbase