CalOptima · 1 month ago
IT Product Manager Sr (Digital Solutions)
United States
Full-time
Remote
Senior Level
$110K/yr - $176K/yr
5+ years expCalOptima is a mission-driven community-based organization focused on member health. They are seeking an IT Product Manager Sr (Digital Solutions) to lead product development and support, ensuring digital solutions align with business goals and customer needs while collaborating with cross-functional teams.
GovernmentHealthcareNon ProfitHealth Care
No H1B
Responsibilities
Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability
Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department
Defines and maintains product vision and roadmap aligned with organizational goals and regulatory requirements, while prioritizing features and enhancements based on business value, compliance needs and stakeholder input
Serves as a lead and provides coordination and support to ensure effective communication, development and implementation of projects, programs and new initiatives in a cross-functional capacity
Partners with Customer Service, Medical Management, Finance, Human Resources, Office of Compliance, and Information Technology teams to gather requirements and translate them into actionable user stories, serving as the primary liaison between business stakeholders and development teams
Conducts ongoing customer research and establishes user‑feedback loops to validate needs, inform prioritization and guide product decision‑making
Performs market and competitive analysis to identify trends, assess risks and opportunities, and support strategic direction‑setting
Leads discovery activities, including user interviews and problem‑framing sessions to surface insights, validate assumptions and shape problem definitions
Provides subject matter expertise, advises and works with business partners to resolve complex problems
Owns and monitors the product backlog to ensure clarity, prioritization and alignment with sprint goals, while facilitating backlog grooming and sprint planning sessions
Coordinates release readiness activities and supports go‑to‑market planning
Provides support for existing business systems to conform to system changes and addresses and solves complex customer service tickets
Monitors and ensures projects are delivered with quality design, agreed upon timelines and minimal disruptions due to issues or risks
Collaborates with leadership to provide detailed project plans highlighting technical tasks, due dates and tracks progress of major projects
Completes other projects and duties as assigned
Qualification
Required
Bachelor's degree in management, business administration, information science, computer science or related field PLUS 5 years of IT product management experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying
4 years of experience in project management required
3 years of product management experience with digital web-enabled solutions required
Preferred
Master's degree in management, business administration, information science, computer science or related field
Experience in health care, including regulatory environments such as Medi‑Cal, Medicare or Covered California
Experience managing modern Financial and Human Capital management solutions
Certified Scrum Product Owner (CSPO)
Certified Professional Scrum Product Owner I or II (PSPO I/II)
Certified SAFe Product Owner/Product Manager (SAFe POPM)
Agile Certified Practitioner (PMI‑ACP)
Certified Project Management Professional (PMP)
Benefits
Full Telework (If the position is Telework, it is eligible in California only)
A comprehensive benefits package
CalPERS pension program and additional retirement packages.
A generous PTO program
A quality work life balance
Various wellness programs
Tuition Reimbursement
Professional development opportunities
Career development opportunities
Flexible scheduling
Company
CalOptima
CalOptima is a county organized health system that provides health insurance programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Hunn
CEO
Recent News
Orange County Business Journal
2026-07-03
2026-03-22
Orange County Register
2023-06-21
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