Catholic Charities of Acadiana · 4 weeks ago
Content & Communications Associate
Lafayette, LA
Full-time
Onsite
New Grad, Entry LevelCrossroads Collective, a social enterprise of Catholic Charities of Acadiana, is seeking a creative and mission-driven Content & Communications Associate to help share their story and promote their retail space. This role blends digital communications, marketing, and hands-on retail work, focusing on content creation and enhancing customer experiences.
Individual & Family Services
Responsibilities
Create, schedule, and manage engaging content across social media platforms (Instagram, Facebook, TikTok, etc.)
Develop and distribute email communications, including promotions and newsletters (via Klaviyo)
Maintain a consistent brand voice that reflects both Crossroads Collective and Catholic Charities of Acadiana
Capture photo and video content for products, events, and community storytelling
Execute and support in-store promotions, campaigns, and seasonal initiatives
Assist in planning and promoting sales and special events
Collaborate with team members to develop creative strategies that increase visibility and foot traffic
Provide excellent, welcoming customer service on the sales floor
Assist with cashiering and product selection
Help maintain a clean, organized, and inviting retail environment
Represent the mission and values of Catholic Charities of Acadiana in all customer interactions
Identify new products and trends that align with the store's purpose and audience
Assist with merchandising displays and product placement
Share insights on customer preferences and sales trends
Qualification
Required
Strong written and verbal communication skills
Experience with social media platforms and content creation (professional or personal)
Creative mindset with attention to detail
Ability to multitask and work in a fast-paced retail environment
Customer-service oriented with a positive, team-focused attitude
Ability to stand for extended periods and perform typical retail duties
Comfortable using a smartphone or camera for content creation
Preferred
Basic knowledge of email marketing tools is a plus
Retail, marketing, or communications experience preferred but not required
Benefits
Dental insurance
Flexible spending account
Health insurance
Life insurance
Retirement plan
Vision insurance
Company
Catholic Charities of Acadiana
Catholic Charities of Acadiana cares for the sacred gift of all human life, especially the most vulnerable.
Founded in 1973
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Boudreaux
Chief Executive Officer
Sarah Clement
Chief Administrative Officer at Catholic Charities of Acadiana
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