Salesforce · 1 month ago
Business Strategy Director
United States
Full-time
Remote
Director/Executive
$171K/yr - $273K/yr
10+ years expSalesforce is the #1 AI CRM, focused on driving customer success through innovation. The Business Strategy Director will lead executive-level workshops, define strategies for AI integration, and visualize user experiences to enhance customer journeys and business outcomes.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareSoftwareAgentic AICRMSales Enablement
Responsibilities
Lead executive-level workshops and stakeholder engagements to align on experience strategy, success criteria, and a clear path forward — from minimum viable product (MVP) through long-term roadmap
Define where artificial intelligence (AI) agents can autonomously solve customer needs and where human judgment layers are required, bridging traditional delivery with agentic roadmaps
Connect business landscape analysis and industry expertise to experience opportunities, tying customer and employee journeys to measurable business outcomes
Visualize and prototype ideas — from high-fidelity user experience (UX) flows to conversational agent journeys — and partner with Agentic Experience and UX teams to bring the vision to life
Qualification
Required
10+ years leading multi-disciplinary teams to deliver user-centered products, with a proven ability to build and sustain experience strategy across competing priorities
Ability to build trusted relationships with senior executives, influence priorities across business stakeholders, and communicate complex ideas clearly in both written and verbal form
Strong business acumen across strategy, design thinking, and agile/experimentation methods, with deep expertise in at least one industry
Foundational understanding of Salesforce composable architecture, Data Cloud, and Agentforce, and can translate those capabilities into business outcomes
Preferred
Experience with Salesforce Headless 360 or Composable Storefront and can articulate how a unified data layer enables headless AI agents to act with context across any channel
Led large, matrixed programs spanning front-end developers, designers, writers, and strategists
Benefits
Certain roles may be eligible for incentive compensation, equity, and benefits.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
6%
Represents job field similar to this job
Management and Executive
Engineering and Development
Customer Service and Support
Product Management
Sales
Accounting and Finance
Marketing
Creatives and Design
Legal and Compliance
Human Resources
Education and Training
Trends of Total Sponsorships
*2026 (907)
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$25.07BKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2026-03-11Post Ipo Debt· $25B
2022-10-18Post Ipo Equity
2004-06-23IPO
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Kendall Collins
CEO, Missionforce & Government Cloud
Recent News
vcnewsdaily.com
2026-07-10
Company data provided by crunchbase