The College Board · 3 weeks ago
Specialist, Test Administration
College Board is a nonprofit organization that focuses on expanding educational and career opportunities. The Digital Test Administration Specialist is responsible for planning and coordinating the administration of standardized tests, particularly focusing on digital test delivery through the Surpass platform, and ensuring compliance with testing procedures.
EducationNon Profit
Responsibilities
Manage and track value chain processes for test administrations across Puerto Rico and Latin America, including digital administrations via Surpass
Develop, maintain, and execute the annual calendar of test delivery activities
Support test setup, configuration, and readiness within the Surpass platform, including candidate registration workflows and test session preparation
Identify and secure test locations, equipment, and digital infrastructure (devices, connectivity, system readiness) to support both paper and digital administrations
Develop, review, and maintain updated administrative documentation, including digital testing guidelines and platform instructions
Communicate and support internal teams and external institutions to ensure compliance with test administration regulations and digital protocols
Coordinate with test-takers, proctors, and staff to ensure adherence to both in-person and digital administration procedures
Identify and resolve operational and technical issues that may arise during test administration
Monitor and ensure completion of tasks as established in the test administration calendar
Maintain accurate records and data related to test administrations
Ensure that all test administration procedures are followed correctly and that test materials are prepared and distributed accurately
Process invoices related to test administration
Coordinate students’ accommodations requests, once approved, with the test centers
Prepare and assist the unit team with periodic reports
Perform the test administration simulations or exercises as needed and manage results
Answer calls and email inquiries from candidates, clients, or individuals
Supports various hierarchical levels within the organization with the purpose of giving and receiving information. Controversial issues are referred to the supervisor. Major stakeholders:
Test Coordinators, Representatives, and center support team
School Directors, Counselors, public and private school administrators and Students
College Board Program Teams
Test Center representatives
Perform any other duties or tasks assigned or required
Qualification
Required
Ability to work under pressure and moderate degree of supervision
Attention to detail and the ability to manage multiple tasks and deadlines
Interest and/or experience in digital platforms, system-based operations, or test delivery technologies (e.g., Surpass or similar systems)
Strong desire to understand and advocate for highest levels of customer engagement, satisfaction, and experience
Excellent communication skills, including attentive listening; clear, concise, and confident speaking manner; effective writing, negotiating, and meeting facilitation skills
Proven experience in document control and organization
Experience in budget management
Possess the ability to prioritize work, identify the importance of work tasks, and manage them effectively
Flexibility and willingness to try new approaches or solutions, take risks and grow emerging tools and processes
Willingness to fully understand College Board products and actively participate in the growth of those products over time
Positive, adaptive, and collaborative mindset, willing and able to solve problems with energy and innovation
Willing to work a flexible schedule, including weekends as needed
English and Spanish proficient
Competent in computer systems and full knowledge of Microsoft Office
Bachelor's degree, Business Administration, Education or related field preferred
Three to four years of experience performing administrative duties
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Preferred
Bachelor's degree, Business Administration, Education or related field preferred
Three to four years of experience performing administrative duties
Benefits
A meaningful career, a supportive team, and a comprehensive package designed to help you thrive.
We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront—rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process.
Company
The College Board
College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.
H1B Sponsorship
The College Board has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
98%
Represents job field similar to this job
Engineering and Development
Accounting and Finance
Trends of Total Sponsorships
*2025 (7)
2024 (9)
2023 (8)
2022 (12)
2021 (5)
Funding
Current Stage
Late StageLeadership Team
Recent News
Government Technology US
2026-05-22
Government Technology US
2026-05-16
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