Nightingale Education Group · 3 weeks ago
Learner Success Strategist I
Nightingale Education Group is focused on elevating education in healthcare professions, and they are seeking a Learner Success Strategist I to support learners' program progression. The role involves providing strategies to overcome barriers to completion and fostering a culture of trust and connectedness to promote learner retention and satisfaction.
Higher Education
Responsibilities
Serve as the Learner Success Strategist for their assigned caseload (may vary with changing function needs)
Monitors the At-Risk report to provide additional support to learners who fall beneath prescribed benchmarks
Collaborates with local communities and organizations, including government agencies, to develop a pool of resources that align and coordinate various services for learners
Acts as a liaison between functions to assist learners in connecting with the academic and non-academic supports needed to thrive inside and outside the classroom
Using a strategic and consultative coaching approach, asks high-impact questions to understand the learner's top performance challenges (academic or personal), identify their root cause, co-create solutions, and implement a custom success plan designed to improve performance and help learners reach their short-term/long-term academic, personal, and professional goals
Accurately documents interactions with learners and demonstrates consistent follow-through and supportive engagement with resolving learner barriers
Evaluates and refines procedures or devises new ways to improve efficacy
Engages with all assigned learners each semester and provides coaching on goal setting, academic success skills, and utilizing appropriate academic resources
Challenges and supports learners in their personal and academic growth and development throughout their time at Nightingale College
Participates in the Learner Success Series to support engagement of the program
Participates in the successful implementation of functional projects as they arise
Qualification
Required
A Master's Degree from an accredited institution is required, area of expertise in counseling, social work, higher education, psychology, or other human services-related field is required
Demonstrated proficiency in the use of Microsoft Office Suite is required
Preferred
Demonstrated experience in higher education, counseling, or social work preferred
Demonstrated experience in documentation of case management is preferred
Benefits
All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
Company
Nightingale Education Group
Nightingale Group contributes to closing health equity gaps by elevating education and employment systems to create a relevantly skilled, readily available nursing workforce, representative of the communities they serve.