Sedgwick · 3 weeks ago
Vice President Operations | Industry Experience Required - Casualty | Public Entity Experience Preferred
United States
Full-time
Remote
Senior Level, Lead/Staff
$160K/yr - $185K/yr
10+ years expSedgwick is a global industry leader in claims management services, seeking a Vice President of Operations to oversee complex claims operations across multiple offices. The role involves driving consistency, performance, and service excellence while leading and developing high-performing teams and managing operational success through strategic planning and performance monitoring.
BankingHuman ResourcesProperty & Casualty InsuranceEmployee BenefitsInsuranceRisk Management
Responsibilities
Oversees overall operations management for all locations/offices within an area
Establishes and ensures compliance to best practices, claims management services standards, state regulations, and client service requirements
Establishes business plan with goals and objectives for the area and locations/offices
Monitors and takes appropriate action on management reports relating to the area/office performance
Assists with the coordination of sales and client service efforts
Performs other duties as assigned
Supports the organization's quality program(s)
Travels as required
Administers company personnel policies in all areas and follows company staffing standards and training recommendations
Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews
Provides support, guidance, leadership and motivation to promote maximum performance
Qualification
Required
Ten (10) years claims management experience or equivalent combination of experience and education including five (5) years supervisory experience
Claims management experience or equivalent combination of education and experience required
Preferred
Public Entity Experience preferred
Bachelor's degree from an accredited college or university preferred
CPCU, ARM, AIM, and/or AIC certifications preferred
Benefits
Flexible work schedule.
Referral incentive program.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
2026-06-11
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