Altera Digital Health · 3 weeks ago
(Remote) Manager, Learning Services
United States
Full-time
Remote
Mid, Senior LevelAltera Digital Health, through its Cayenta division, is seeking a Manager, Learning Services to lead the Learning Services department in Professional Services. The role involves overseeing training programs, managing a team, and developing strategies to enhance customer training and development.
Computer Software
No H1B
Responsibilities
Plan training programs based on business goals
Oversee learning activities, curriculum, and resources
Lead, coach, and manage a team of training staff, including hiring, onboarding, scheduling, and ongoing development
Manage revenue forecasts
Evaluate the results of learning courses
Implement coaching sessions and mentorship programs to establish a culture of continuous learning
Recommend new training methods, including e-learning courses and game-based platforms
Design and develop professional development and training programs and resources using instructional design principles and a variety of delivery methods such as instructor-led sessions, computer-based training, and enhanced PowerPoint materials
Think strategically and be innovative about how professional development and training can contribute to company and department goals
Lead the development of customer training, including webinars, in-person training, and job aids
Coordinate and supervise the work of outside vendors involved with training and development, including vendor selection, management, and billing
Develop strategy and vision for the use of training practices, such as needs assessment methods to analyze the learning needs of the field and determine the most effective learning interventions
Assist with educational and development aspects of conferences, including presentation of workshops and other training activities, and contribute to the team to provide outstanding customer service prior to, during, and following the event
Manage and expand Services offerings and partnerships
Work with Sales to maximize business opportunities
Qualification
Required
BSc/MSc in Organizational Psychology, Adult Learning, Human Resources, Learning and Development, Organizational Psychology, or a relevant field
Familiarity with the full continuum of the learning model, including assessment, design, development, delivery, evaluation, and incorporating current technology, strategic communication, and change management plans
Experience in the strategic design and implementation of an enterprise learning strategy
Microsoft Office expertise
Ability to leverage strategic thinking skills and collaborate with team members on best practice and change management implementation
Ability to delegate effectively and influence others at all organizational levels
Work experience as a Training Manager or in a similar role
In-depth understanding of traditional and modern training methods, including workshops, simulations, e-learning, and coaching
Experience organizing training activities in a corporate environment
Hands-on experience with project management and budgeting
Proficiency in Learning Management Systems (LMS)
Excellent communication and leadership skills
Ability to travel up to 25%
Preferred
Openness to learn, adapt, and improvise approach
Open-dialogue communicator who is solutions-focused
Reliable, responsible, and respectful
Passion for teaching, learning, and development of others
Benefits
3 weeks’ vacation and 5 personal days
Comprehensive Medical, Dental, and Vision paid 100% by Harris starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more!
Company
Altera Digital Health
Healthcare IT should work for clinicians, not against them.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Danielle Emola, MBA, PHR
Human Resources Business Partner
Kate Lawrence Kayen
HR Business Partner, Manager
Company data provided by crunchbase