ABB · 21 hours ago
Data Center CoE Sr. Field Service Technician
United States
Full-time
Remote
Senior Level
$46/hr - $65/hr
5+ years expABB is a leader in electrification services, helping industries run leaner and cleaner. The role involves providing start-up, commissioning, and post-start-up field services in the data center market, ensuring quality standards and excellent customer service while traveling across the U.S.
AutomotiveIndustrialEnergyRoboticsElectrical DistributionEnergy ManagementIndustrial Automation
No H1B
Responsibilities
Lead on‑site customer engagement — Serve as ABB’s primary representative, ensuring strong communication, professionalism, and customer satisfaction
Execute service work with urgency — Plan and deliver service tasks aligned with customer orders, quality standards, and first‑time‑right execution
Identify system and operational improvements — Evaluate installed equipment and customer processes to uncover performance enhancements and eliminate pain points
Communicate service opportunities — Capture and relay upgrade, service, and modernization opportunities to internal account teams
Coordinate site preparation and subcontractors — Prepare job sites, support project teams, and oversee subcontractor activities
Perform advanced field service tasks — Troubleshoot, diagnose, and resolve complex technical issues using certified tools and methods
Ensure materials and equipment readiness — Prepare material lists and verify availability and quality of all required parts and tools
Drive continuous improvement initiatives — Recommend and implement improvements to processes, products, and service delivery
Complete technical documentation — Produce accurate reports, test records, and customer‑signed documentation for all assignments
Provide technical consulting and mentorship — Act as a subject‑matter expert, coach colleagues, support certifications, and train customers
Perform duties in Power Delivery & Electrification — Execute work in Power Delivery, Medium & Low Voltage Electrification, and Control Systems
Champion safety and compliance — Uphold ABB’s safety culture, lead HSE practices, report hazards, and ensure proper PPE use
Qualification
Required
Progressive electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor's with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment
Advanced electrical design expertise — Advanced theoretical experience across all aspects of electrical design
Comprehensive code and standards knowledge — Strong knowledge of NEC, safety codes, regulations, and QA requirements
Strong communication capabilities — Excellent oral and written communication skills for technical and non‑technical audiences
Analytical and quality‑driven mindset — Proven ability to analyze issues, improve processes, and drive quality outcomes
Cross‑functional collaboration — Able to work effectively with maintenance teams, engineering groups, and management stakeholders
Leadership and project oversight — Project management or supervisory experience with demonstrated ability to lead and influence customers and peers
Technical software proficiency — Skilled in MS Office, Google Suite, and project/issue‑tracking platforms such as BIM, Compass, CxAlloy, and Procore
Language and work authorization — Must be fluent in written and conversational English and currently authorized to work and live in the United States
Preferred
Preference will be given to candidates with experience in Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED Scout), and relay testing/configuration (Siemens, ABB REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration
Benefits
Comprehensive travel and lodging accommodations as well as per diem
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.
Company
ABB
ABB provides electrification and automation solutions for various industries.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$548.55MKey Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO
Leadership Team
Morten Wierod
CEO
Håvard Devold
Vice President, Market Development, Country Technology manager
Recent News
Hindu Business Line
2026-06-05
2026-06-04
2026-06-03
Company data provided by crunchbase