Neuralink · 1 week ago
IT Systems Administrator Intern
San Francisco, CA
Internship
Onsite
Intern
$25/hr - $25/hrNeuralink is creating devices that enable a bi-directional interface with the brain. They are seeking a motivated IT Systems Administrator Intern to provide end-user technical support, focusing on Helpdesk T1 and T2 support, device troubleshooting, and user onboarding and offboarding.
Artificial Intelligence (AI)BiotechnologyHealthcareLife ScienceRoboticsHealth CareMedicalNeuroscience
No H1B
Responsibilities
Serve as a first point of contact for T1 and T2 Helpdesk support, triaging and resolving end-user tickets across macOS, Windows, and Linux environments
Assist with device imaging, configuration, and deployment for new hire onboarding using MDM platforms (e.g., Jamf, Intune, or Kandji)
Support user onboarding and offboarding processes including account provisioning and deprovisioning in identity platforms (Google Workspace, Okta, or Microsoft Entra)
Troubleshoot L1 and L2 connectivity issues including Wi-Fi, VPN, and basic VLAN-related problems, escalating to FTE Systems Administrators as needed
Assist with hardware asset management including inventory tracking, asset tagging, and lifecycle documentation
Support conference room AV equipment maintenance, including troubleshooting displays, video conferencing systems, and audio hardware
Create and maintain Helpdesk documentation, runbooks, and knowledge base articles to support team efficiency and knowledge sharing
Collaborate with FTE IT Systems Administrators on projects spanning endpoint management, identity and access management, SaaS administration, and security
Qualification
Required
Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field
Foundational understanding of operating systems including macOS, Windows, or Linux (coursework or personal experience counts)
Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP
Strong communication and interpersonal skills with the ability to support a diverse, non-technical user base with patience and empathy
Eagerness to learn, take initiative on Helpdesk tasks, and collaborate effectively with full-time IT team members
Preferred
Prior Helpdesk, IT support, or customer-facing technical support experience (internship, part-time, or volunteer experience welcome)
Familiarity with an MDM platform such as Jamf, Intune, or Kandji
Experience with Google Workspace, Slack, or Zoom administration
Basic scripting knowledge in Python, Bash, or PowerShell for automating routine IT tasks
Familiarity with identity and access management concepts such as SSO, MFA, and user lifecycle management
Experience in a regulated environment or awareness of data privacy best practices (HIPAA, PII handling)
Benefits
Excellent medical, dental, and vision insurance through a PPO plan
Paid holidays
Commuter benefits
Meals provided
Company
Neuralink
Neuralink is a neurotechnology company that focuses on developing brain-computer interfaces designed to treat neurological disorders.
Founded in 2016
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$1.34BKey Investors
Oman Investment AuthorityCoreNest CapitalFounders Fund
2026-05-06Series Unknown
2025-07-07Series Unknown
2025-06-17Secondary Market
Leadership Team
Dongjin Seo
Co-Founder, President
Shivon Zilis
Director of Operations and Special Projects
Recent News
DFJ Growth
2026-07-09
Company data provided by crunchbase