Gravie · 1 month ago
Comfort Communications Specialist
United States
Full-time
Remote
Mid Level
$63K/yr - $106K/yr
3+ years expGravie is dedicated to creating health benefits that truly benefit small and midsize businesses and their employees. The Insurance Communications Specialist will help scale the communications infrastructure for member experience and benefit education, operationalizing campaigns and ensuring brand-aligned communications.
Human ResourcesHealthcareProperty & Casualty InsuranceEmployee BenefitsHealth CareInsuranceInsurTech
Responsibilities
Support segmentation updates, manual data uploads, audience list refreshes and QA within Braze
Support execution of ongoing member‐engagement campaigns (launch, monitoring, optimization)
Coordinate communications reviews with external partners (virtual-care, navigation programs, vendor support) including scheduling reviews, collecting assets, ensuring brand/tone alignment
Organize inbound collateral and communications requests from AM/IM, Clinical, Product, Gravie Care, Finance and other teams; maintain intake tracking, version control, prioritization, deadlines, and ensure necessary internal approvals
Become proficient in Gravie’s brand guidelines and tone of voice for members, employers and brokers; review/edit templated partner communications for brand and messaging alignment
Conduct audits of member/employer-facing communications and collateral to ensure accuracy; update when plan or product changes impact messaging
Provide support for member‐ and employer‐pharmacy communications as required
Assist in the development of new collateral as identified by Manager
Qualification
Required
3+ years' experience in communications, marketing operations, CRM/campaign support, or similar
Familiarity with CRM software (Braze or comparable) and digital marketing workflows
Strong written and verbal communication skills; comfortable reviewing and editing messaging for brand, tone, consistency, accuracy
Excellent organizational skills; able to manage multiple inbound requests, track status, and deliver on deadlines
Comfortable working cross-functionally with Product, Clinical, Operations, AM/IM and external vendors
Preferred
Some experience in or familiarity with health-benefits communications or regulated industries
Benefits
Standard health and wellness benefits
Alternative medicine coverage
Generous PTO
Up to 16 weeks paid parental leave
Paid holidays
A 401k program
Transportation perks
Education reimbursement
Paid paw-ternity leave
Company
Gravie
Gravie is an insurance company that designs health benefits plans for small and midsize employers.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$532.62MKey Investors
Trinity CapitalGeneral AtlanticGeorgian
2025-06-01Private Equity· $150M
2024-06-25Debt Financing· $40M
2023-03-21Private Equity· $179M
Leadership Team
Charles Marentette
CFO
Amy Spartz
Chief People Officer
Recent News
2025-08-08
CB Insights
2025-08-08
Coverager - Insurance news and insights
2025-04-23
Company data provided by crunchbase