EnergyHub · 1 month ago
Technical Writing Intern
United States
Internship
Remote
Intern
$25/hr - $25/hrEnergyHub is a company focused on creating a clean, distributed energy future. The Technical Writing Intern will be an integral part of the Technical Writing team, responsible for producing documentation that enhances the team's capabilities and contributes to the overall clarity of the company's software platform.
Renewable EnergyCloud ComputingEnergyCleanTechEnergy Management
No H1B
Responsibilities
Audit existing documentation to build a training corpus of high-quality examples
Develop prompt templates and workflows for different document types (release notes, feature guides, FAQs, troubleshooting articles)
Build a style guide reference system so the AI agent applies EnergyHub's tone of voice consistently
Create a review and feedback loop for improving agent outputs over time
Test the agent against real documentation requests and measure quality and time savings
Document the agent's capabilities, limitations, and best use cases for the team
Map the full documentation lifecycle from request intake through publication
Create or update templates for common document types
Document the ClickHelp publishing workflow and platform-specific conventions
Write guidelines for working with subject matter experts and gathering technical information
Establish quality checklists and review criteria
Build a new writer onboarding guide that synthesizes everything
Own routine documentation updates: terminology changes, screenshot refreshes, broken link fixes, and formatting corrections
Apply a careful eye for small details that are easy to overlook but matter to readers
Take primary responsibility for documentation on one product launch, with mentorship from the Senior Technical Writer
Attend planning meetings, gather requirements, draft all required content, coordinate with product and engineering for accuracy, and publish
Conduct a retrospective on what worked and what you'd improve
Qualification
Required
Current enrollment in (or immediate graduate of) an undergraduate or graduate program in technical writing, communications, English, information science, or a related field
Strong writing skills—clear, concise, and audience-aware
Attention to detail that borders on the compulsive; you notice the misplaced comma, the inconsistent heading, the screenshot that's one version out of date
Genuine curiosity about technology and an ability to learn new tools and concepts quickly
Comfort working with structured content and documentation tools
An interest in AI-assisted writing workflows and a willingness to explore how large language models can support documentation work (while simultaneously recognizing that AI is not the end-all, be-all!)
Warmth and enthusiasm for your collaborators, colleagues, and cohort, with an urge to help them succeed and pay their generosity forward to others
Company
EnergyHub
EnergyHub is a producer of energy management tools that improve the relationship between consumers and utilities.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33.09MKey Investors
California Energy CommissionAcadia Woods Partners,Partnership Fund for New York City
2024-06-12Grant
2013-05-10Acquired
2012-12-03Debt Financing· $0.5M
Leadership Team
Seth Frader-Thompson
President
Recent News
2026-03-17
2026-03-11
2026-03-04
Company data provided by crunchbase