Marvel Marketers · 1 month ago
Customer Storytelling & Content Project Manager (Part-Time)
United States
Part-time
Remote
Mid LevelMarvel Marketers is a global Marketing Automation and Digital Marketing consultancy seeking a proactive Customer Storytelling & Content Project Manager. The role involves transforming customer interviews into compelling marketing deliverables and managing the storytelling process from draft to approval.
AdvertisingBig DataConsultingDigital MediaMarketingAnalyticsContent
Responsibilities
Review customer interview transcripts, briefs, message maps, and video footage to identify the strongest customer storyline
Help determine the best 120 seconds of content from longer customer interviews for short-form videos
Provide creative direction and feedback on video cuts, including pacing, story flow, key stats, visual graphics, and B-roll opportunities
Partner with the external video agency to improve draft work from initial cut to polished final deliverable
Use transcripts and interview materials to support written customer stories for web publication
Identify and recommend strong customer quotes for approval
Determine what content should be included in customer sell sheets or related sales enablement materials
Manage multiple customer story asset packages at once, including videos, written stories, quotes, sell sheets, and approval bundles
Track asset status, approvals, dependencies, and next steps across approximately 25 customer stories and multiple deliverables per customer
Keep agency partners accountable to timelines, quality expectations, and deliverables
Bring organization for productivity, not organization for organization’s sake
Proactively flag gaps, risks, blockers, and recommendations without waiting to be asked
Qualification
Required
Experience in customer storytelling, content marketing, case studies, video storytelling, or customer advocacy
Strong ability to distill long-form interviews into concise, compelling narratives
Understanding of marketing message maps, product messaging, and customer proof points
Strong eye for video pacing, story flow, and what makes a customer story compelling
Ability to review video cuts and provide actionable feedback to an agency or production partner
Strong project management skills, including timeline tracking, asset management, approvals, and stakeholder follow-up
Excellent attention to detail and quality control
Ability to manage multiple customer stories and deliverables in parallel
Strong written communication skills
Comfortable working with AI-enabled workflows or organizing assets that may involve AI tools
Comfortable working with technical, security, or enterprise/B2B content
Preferred
Prior experience supporting enterprise technology client(s)
Experience working with security, cloud, SaaS, cybersecurity, or technical product marketing
Experience working with agencies such as video production, creative, or content agencies
Familiarity with customer story deliverables, including videos, web stories, quote approvals, and sell sheets
Experience with stakeholder management in a fast-paced marketing organization
Experience using project trackers, workback schedules, Google Workspace, or similar tools
Prior work on customer stories, internal stakeholder stories, launch content, or event-related storytelling
Company
Marvel Marketers
Marvel Marketers is a marketing company that provides creative content, technology solutions, events marketing, and data analysis.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ⓜ️ Maneeza Aminy
CEO
Wasif Khan
Chief Operating Officer
Company data provided by crunchbase