IDC · 3 weeks ago
Research Director, Enterprise Communication Services
United States
Full-time
Remote
Director/Executive
CA$115K/yr - CA$180K/yr
12+ years expIDC is seeking a Senior Director to lead its Telecom Market Research programs covering U.S. and Worldwide telecommunications services. This role will drive IDC's research agenda across the full spectrum of connectivity services, delivering authoritative analysis, market forecasts, and strategic counsel to clients.
Big DataArtificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityEnterprise SoftwareLifestyleMarketingSemiconductorAnalyticsData VisualizationEvent ManagementMarket Research
No H1B
Responsibilities
Design and manage comprehensive market research programs covering U.S. and global telecommunications services, connectivity products, and emerging technology trends
Develop and maintain quantitative demand-side models and revenue forecasts across wireline, wavelength, dark fiber, SD-WAN, and cloud-connected network services
Analyze Service Provider transformation dynamics, business model evolution, segment economics, and competitive positioning
Produce timely market sizing, share analysis, and five-year forecasts across relevant technology and service categories
Author high-quality IDC research documents—Market Perspectives, Market Forecasts, Vendor Profiles, and IDC Futurescape reports
Present findings at IDC conferences, Directions events, and major industry forums; serve as an IDC media spokesperson on telecom topics
Develop annual predictions and multi-year outlook documents that shape IDC clients' strategic planning
Conduct executive-level advisory sessions, vendor briefings, and custom consulting engagements for Service Providers, enterprises, and technology vendors
Collaborate with IDC sales teams to identify and convert custom research and consulting opportunities
Build and maintain strong relationships with C-suite stakeholders at major carriers, hyperscalers, and network equipment vendors
Work closely with IDC's global research community—including regional analysts and technology coverage groups—to produce integrated, cross-geography insights
Identify emerging research opportunities and help define the multi-year research roadmap for Telecom practice
Mentor junior analysts and contribute to the professional development of the broader team
Qualification
Required
12+ years of experience in telecommunications market research, strategy consulting, or a senior role within a telecom operator, network vendor, or analyst firm
Deep subject-matter expertise across U.S. and global telecom services: wireline (Ethernet, MPLS, IP VPN), wavelength/optical, dark fiber, and cloud connectivity
Proven ability to build market models, demand forecasts, and competitive analysis frameworks for complex, multi-billion-dollar markets
Strong understanding of Service Provider economics, wholesale/retail market structures, and enterprise demand drivers for connectivity
Track record of publishing credible, high-impact research and presenting to senior-level audiences
Exceptional writing, data storytelling, and verbal communication skills
Bachelor's degree required; advanced degree in Economics, Engineering, Business, or a related field strongly preferred
Preferred
Experience covering cloud datacenter interconnect, colocation, and hyperscaler network infrastructure trends
Familiarity with regulatory and policy dynamics shaping the U.S. telecom landscape (FCC, broadband policy, Open Access)
Prior experience at a major analyst firm (IDC, Gartner, Forrester, Heavy Reading, Dell'Oro, etc.) or top-tier strategy consultancy
Established network of industry contacts at Tier 1/Tier 2 carriers, dark fiber operators, and network technology vendors
Experience with quantitative modeling tools (Excel, Python, R) and data visualization platforms
Benefits
15 vacation days per year (increases with tenure; carryover allowed)
10 paid sick days per year
1 week paid new parenting leave
Flexible work options (remote, part-time, flexible hours)
Health, dental, vision, and paramedical coverage for you and your family
Annual healthcare spending account
Employee Assistance Program for counseling and support
Best Doctors medical second opinions
Life, AD&D, and long-term disability insurance
Retirement savings plan with company match (up to 4% of salary)
$75/month technology allowance for home office or phone expenses
Company-paid cell phone plan
Company
IDC
IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Conway
CEO
Warren Weitzman
Founder, Director, CEO
Recent News
2026-07-17
2026-07-16
Company data provided by crunchbase