Twilio · 1 month ago
Software Engineer (L2) Segment Team
United States
Full-time
Remote
Mid Level
$117K/yr - $146K/yr
2+ years expTwilio is a company that shapes the future of communications and empowers developers worldwide. They are seeking a Backend Software Engineer to build and scale APIs for the Twilio Segment customer data platform, collaborating with various teams to enhance customer experiences and system performance.
Enterprise SoftwareTelecom & CommunicationsAppsSoftwareMessagingMobile AppsSMSTelecommunications
Responsibilities
Design and build robust, scalable backend systems and APIs across Segment’s data platform
Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture
Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment
Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes
Participate in an on-call rotation for our managed services
Qualification
Required
2+ years experience writing production-grade code in a modern programming language
Experience programming in one or more of the following: Go, Java, Python, or similar languages
Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS)
Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
Have experience with large scale async processing systems
Experience shipping services (products) following CI/CD development paradigm
Good grasp of software engineering and how to build a system in scalable and extensive manner
Excellent written and verbal technical communication skills to convey complex technical concepts effectively
Comfortable asking questions and taking initiative to solve problems where it is often necessary to 'draw the owl'
Leverage best-in-class development productivity practices including AI tooling
Preferred
Experience working with event streaming technologies (Kafka, Pulsar, or similar)
Familiarity with database technologies like PostgreSQL and DynamoDB
Exposure to observability tools such as Prometheus, Grafana, or Datadog
Experience working in a geographically distributed team
Benefits
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan.
All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
76%
Represents job field similar to this job
Engineering and Development
Product Management
Customer Service and Support
Management and Executive
Marketing
Accounting and Finance
Sales
Human Resources
Creatives and Design
Legal and Compliance
Education and Training
Trends of Total Sponsorships
*2026 (25)
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Fidelity,T. Rowe PriceFounders Circle CapitalBessemer Venture Partners,Redpoint
2021-07-28Post Ipo Equity· $378.22M
2016-08-01Post Ipo Equity
2016-06-23IPO
Leadership Team
Aidan Viggiano
Chief Financial Officer
Jake Kanter
Vice President of Sales, EMEA - Communications
Recent News
Venture Capital Firms
2026-07-16
2026-07-10
Company data provided by crunchbase