Acceldata · 2 weeks ago
Technical Account Manager - Acceldata Data Observability Cloud (ADOC)
United States+2 more
Full-time
Hybrid
Lead/Staff
12+ years expAcceldata is the market leader in Enterprise Data Observability, helping enterprises build and operate reliable data products. The Technical Account Manager acts as a technical advisor, ensuring customer success and aligning product capabilities with customer needs through various technical projects and consultative support.
Artificial Intelligence (AI)Big DataEnterprise SoftwareData ManagementInfrastructure
Responsibilities
Lead high-impact customer technical projects, including reference architectures, how-to guides, demo applications, and production-grade MVPs
Provide technical leadership and consultation to support customers post-sale, guiding architecture, design, implementation, and adoption of Acceldata solutions
Assist customers with transformational data projects, including migrations, installations, and deployments in complex environments
Help overcome technical challenges across Kubernetes, cloud platforms, and data workflows, optimizing customer deployments
Collaborate with internal Engineering, Product, Project Management, and Support teams to ensure successful delivery, issue resolution, and customer satisfaction
Architect end-to-end solutions with a focus on scalability, performance, security, and cloud-native best practices
Travel to customer sites as needed to deliver deep technical engagement and business impact
Provide feedback to Product and Engineering on product gaps, areas for improvement, and feature requests that support long-term customer success
Act as a trusted technical advocate for a defined set of accounts, partnering closely with Sales & Products
Author and manage Joint Success Plans / Success Contracts (for next 3–4 quarters)
Build strong relationships with customer technical stakeholders to ensure adoption, value realization, and satisfaction
Monitor technical health, usage adoption, and deployment success; proactively intervene and mitigate risks
Participate in business and technical reviews, roadmap discussions, and strategic planning to align product value with customer objectives
Translate technical achievements into business impact, providing actionable insights and metrics for customer leadership
Qualification
Required
12+ years of experience as a Solution Architect in enterprise data management or data platforms and distributed systems (Data & Control plane architectures)
Experience in a global SI or consulting firm, managing multiple customer engagements in a consultative role, is highly desired
Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
Deep understanding of data pipelines and metadata management, data observability, lineage, and governance
Familiarity with data quality, data catalog, and governance tools like Informatica, Collibra, Alation, Atlan, etc
Experience working across AWS, Azure, or GCP environments
Experience with modern cloud data platforms such as Databricks and Snowflake
Hands-on experience with Apache Spark, Kafka, and other open source big data platform technologies
Hands-on experience with Kubernetes and containerized workloads
Strong consultative mindset with enterprise customers, with the ability to translate business outcomes into technical architectures
Executive-level communication and stakeholder management skills
Proven ability to manage multiple complex customers simultaneously
Comfortable influencing Product and Engineering through structured inputs
Benefits
Flexible PTO Plan
Up to 100% employer-paid benefits for health, dental, and vision coverage for specific plans
Discounts and offerings for major vendors through our PEO
Apple Air Mac Equipment
Becoming part of the team that coined the term “Data Observability”!
Company
Acceldata
Acceldata offers an Agentic Data Management Platform that intelligently monitors and optimizes enterprise data systems.
201-500 employees
H1B Sponsorship
Acceldata has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
50%
Represents job field similar to this job
Engineering and Development
Sales
Trends of Total Sponsorships
*2026 (2)
2025 (5)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$105.56MKey Investors
Prosperity7 VenturesMarch CapitalInsight Partners
2023-10-10Series C· $10M
2023-02-08Series C· $50M
2021-09-28Series B· $35M
Leadership Team
Gaurav Nagar
Co-Founder and Senior Director of Engineering
Raghu Mitra Kandikonda
Co-Founder & VP Engineering
Recent News
2026-05-19
2026-05-06
Company data provided by crunchbase